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2015年BEC剑桥商务英语考试真题及模拟题15套-打印版
<img src="http://bos./v1/docconvert7670/wk/38dfbd9e07f87ff9b1a6024/0.png?responseContentType=image%2Fpng&responseCacheControl=max-age%3D10&responseExpires=Tue%
2C%2022%20Aug%0%3A30%3A32%20%2B0800&authorization=bce-auth-v1%2Ffa1fa7cc8e%2FT12%3A30%3A22Z%2F-1%2Fhost%2Fb7181bae0baedf57c59dd021abe18b3aa5fa46c38de850&x-bce-range=0-1320&token=81f021b4c0ffe66ff161c5f5bcaf85d1df&expire=T12:30:22Z" style="width: 100%;">2015 年下半年商务英语中级备考模拟试题(1)Ⅰ.Listening: 20%(听力，20 分) Section A Directions: Listen carefully and fill in the blanks with the words or phrases you?ve heard. The terms of payment are an important part of the business . From the seller?s point of view, the best terms would be full payment at the time of sale, while the buyers would have the goods before making payment. Importers and exporters are each other by thousands of miles. This adds to the difficulties of coming to an on how payment should be made. Section B Directions: Listen to the tape and translate the sentences into Chinese. 1. 2 3 4 5 . Section C Directions: In this part, you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four answers on your paper and decide which is the correct answer to the question you have heard. ( )1.A. He wants a piece of each type. B. He can?t tear either piece of the cloth. C. The pieces of cloth are made by a secret process. D. The pieces of cloth seem identical to him. ( )2.A. The woman is unwilling to discuss the plan. B. The man suggests that the woman make a new plan. C. The man and the woman have already prepared their plan. D. The man and the woman don?t know how to prepare a plan. ( )3.A. Choose any one. B. Don?t do anything. C. Make better use of his time. D. Fill out the pink form first. ( )4.A. Invite the man to visit her house. B. Talk to her secretary on the phone. C. Meet her secretary first. D. Go to meet Ms. Lin immediately ( )5.A. He has been told to call back. B. He is talking on the phone. C. He is not in at the moment. D. He is going out this afternoon. II.Reading & Comprehension: 40%(阅读与理解， 40 分) Section A Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.( )1.We can supply all the bicycles you required ____________ stock and are arranging shipment by M.V. Mermaid. A. for B. from C. to D. against ( )2.We would like to remind you that the __________ L/C must reach us before March 10 so that we can make shipment in good time. A. covering B. cover C. covered D. being covered ( )3.We have received your letter of 28 March, ___________ us to modify the previous arrangements for the shipment of the captioned order. A. asked B. to ask C. being asked D. asking ( )4.In our letter of May 5, we made __________ clear that shipment is to be effected in June. A. you B. them C. that D. it ( )5.We always deal _______________ payment by sight L/C. A. with B. in C. at D. on ( )6.This offer is _____________ to your reply reaching us before the 20th of February. A. subjecting B. subject C. subjected D to subject ( )7.____________ we are appreciating the good quality of your black tea, we regret that your price appears to be on the high side. A. While B. When C. However D. Therefore ( )8.We hereby authorize you to ___________ on us at 60 days after sight to the extent of USD20,000.00. A. open B. establish C. draw D. build ( )9.If parties to a contract desire to settle disputes, an arbitration clause is usually made in the contract well before a dispute _____________ . A. rises B. arises C. look D. appear ( )10.Some customers requested us to _____________ our price because they considered it too high. A. put down B. get down C. take down D. bring down Section B Directions: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank. Dear Mr. Bush Thank you for your 1 of January 5 for our Beauty Brand Blouses. We are now exporting 2 of various brands, among which Beauty Brand is the most famous. They are in great 3 abroad and our stocks are running 4 quickly. They are popular not only for their novel design, but also for the reasonable prices. We are confident that once you have tried our blouses, you will place repeat orders with us 5 large quantities. As you requested, we are now 6 as follows: Price: US$600 per dozen CIF New YorkTerms of Payment: By sight L/C to be opened through a bank to be 7 by the Sellers. Shipment: In March 2007. Please note that we do not allow any commission 8 our blouses, but a discount of 5% may be 9 if the quantity is more than 1,000 dozen. The above offer is made without 10 and is subject to our final confirmation. We hope that you will place an order with us at an early date. Sincerely yours ( )1. A. request B. enquiry C. acquisition D. requirement ( )2. A. blouses B. woman blouses C. woman shirts D. lady shirts ( )3. A. need B. want C. require D. demand ( )4. A. up B. off C. down D. away ( )5.A. at B. for C. in D. with ( )6. A. ordering B. offering C. placing D. advising ( )7. A. agreed B. approved C. acceptable D. covered ( )8. A. on B. in C. of D. at ( )9. A. provided B. supplied C. furnished D. granted ( )10. A. promise B. duty C. engagement D. onus Section C Directions: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question. Passage One What a lovely place Xerox is to work Kim Moloney, a client services executive, can?t say enough nice things about her employer. ?It?s a very special environment,? she says. ?People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.? It?s tempting to take Moloney?s comments with a pinch of salt, especially considering that when you?ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there?s truth behind her enthusiasm. Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. ?Xerox has been good to me over the years,? she says. ?It has supported me through qualifications … and last year I took part in the vicepresident incumbent program.? Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney?s amazement at her colleagues? longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years? work experience. She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to ?grow and maintain customer relationships?.Moloney is based at the head office in Uxbridge. ?It?s great in terms of working environment,? she says. ?We?ve just got a new provider in the canteen and … we have brainstorming rooms and breakout areas.? Much of Moloney?s role is visiting clients, so she doesn?t have a permanent desk at head office. ?I?m a hot-desker, which is good because you get to sit with different people in the hotdesk areas. And you?re given a place to store your things.? Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants. Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: ?Each manager has a budget every year to recognize and reward staff,? Palmer says. ?It can be in the form of a meal for two, or a bottle of wine. It can be up to ?1,000. There?s the recognition, and then there?s putting money behind it.? Moloney, however, likes the non-cash rewards. ?Xerox takes care of all its staff but it also recognizes the people who put in the added effort,? she says. ?It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip for my team.? The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here?s another employee, it would seem, who is in it for the long haul. ( )1.The journalist of this article thinks that . A. staff at Xerox are not telling the truth abut the company. B. Xerox offers great benefits to staff. C. Xerox is the best company in the world. D. Xerox has the best working environment. ( )2.The company tends to find its new manager . A. only form graduates B. on training courses C. from existing staff D. from job markets ( )3.What does the phrase “to take on” in the sentence “The company takes on only fifteen to twenty graduates each year and …” of the second paragraph mean? . A. To train B. To employ C. To interview D. To maintain(A) ( )4.As well as recognizing its staff through promotion, Xerox . A. gives cash bonuses B. gives unpaid leave to take trips of a lifetime. C. provides a number of perks. D. provides huge end-of-year bonuses. ( )5.One common feature of Xerox staff is that they tend . A. to work hard B. to get promoted C. work longer hours each day D. not to change employer Passage Two Even if you get work done and generally get along with co-workers, you could have habits that bug your boss (not tomention your officemates). While these quirks may not necessarily get you fired, they certainly can keep you from climbing the corporate ladder. We?ve uncovered a number of habits that bug your boss and offer tips on how to avoid them. According to LaRhonda Edwards, a human resources manager with thirteen years of HR experience, tardiness is one of the biggest concerns for managers. “If the normal work day starts at 8 o?clock, then the expectation is that you?re in the office ready to start your day,” she explains. Her advice to the chronically late? “Plan ahead,” she urges. “If you live 50 minutes away, you don?t leave 50 minutes early. Tag on extra time and anticipate road blocks.” Some people even set their clocks a few minutes early to ensure that they?re on time. Different bosses prefer different modes of communication. Lindsey Pollak, a workplace expert and author of Getting from College to Career, says if you text your boss and she prefers in-person meetings, “either your information won?t get across or you?ll irritate [her].” Fortunately, there?s a simple fix: ask your boss how and when to send updates. If you?re too shy to ask outright, then Pollak suggests observing how they communicate with you. “If you have a boss who communicates once a day by email, that?s the boss? preferred frequency and method of communication,” explains Pollak. A cluttered, messy work space can give your boss the impression that you?re lazy or disorganized, so try to keep your desk neat. “Never put more on your desk than you?re going to work on for the day,” recommends Edwards. “At the end of the day, make sure you set up for the next day. I may be working on five things at once, but at the end of the day, they?re gone, and I set up for the next day.” Most managers would rather you ask a question than make a mistake, but many questions can be answered on your own. “Is this something you could Google or ask a colleague?” wonders Pollak. “The internet is so vast that a lot of information you can get yourself.” If you must approach your boss with a question or issue, then Pollak recommends brainstorming beforehand. “Rather than saying ?This client is terrible. What should I do?? think about potential solutions,” she says. Cell phones are practically ubiquitous in the workplace these days, but it?s still disruptive and disrespectful when they go off during a meeting. Edwards says that you should, “put your cell phone on vibrate or leave it in your own office so it?s not a distraction.” That way you won?t be tempted to text either ( )6.According to the article, how many pieces of advice are offered here? . A. Two B. Three C. Four D. Five(B) ( )7.What is this article about? . A. How to be successful in the workplace. B. How to communicate with your boss. C. How to avoid quirks that annoy your boss. D. How to utilize your mobile phones at work. ( )8.What does the phrase “to get across” in the sentence “…she prefers in-person meetings, “either yourinformation won?t get across or you?ll irritate …” of the second paragraph mean? . A. To be communicated B. To be passed C. To be promoted D. To be anticipated(A) ( )9.According to the article, which of the following modes of communication is the best when communicating with your boss? . A. Any ways you think are appropriate. B. In-person meetings. C. Correspondence. D. The way your boss communicates with you.(D) ( )10.Which of the following statements is not mentioned? A. Employees should pay respect to their bosses anytime. B. Employees should plan beforehand so as to show up at work on time. C. Employees should not let their mobile phones go off during meetings. D. Employees should keep their desks neat and organized.(C) III.Business Translation: 20%(商务翻译，20 分) Section A Directions: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term. 1.sales literature 2.bulk cargo 3.weight memo 4.shipping advice 5.operative instrument 6.不可抗力 7.往来行 8.单独海损 9.索款通知书 10.销售确认书 Section B Directions: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence. 1.请报你方最低的 CIF 上海价，并注明最早交货期。 2.若你方在本月底前下订单，我方可保证在收到订 单后两个月内交货。 3.随函寄上售货确认书 MU356 一式两份，请签退一 份以便我方存档。 4.请将信用证中的单价从 3 美元增至 3.5 美元，将金 额增至 70，000 美元。 5.粉笔用纸盒包装，每盒装 30 支，100 盒装一纸板 箱。 IV.Business Writing: 20%(商函写作，20 分) Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points. 1.对方公司名称和地址：Datex Trading Co. Ltd. 536 Huayuan Street, Dalian, Liaoning, China 收件人姓名和头衔：Wang Hua Sales Manager2 If you place an order by the end of this month, we can assure you of delivery within two months after receipt of you order. 3 We enclose our S/C No.MU356 please sign and return one copy for our file. 4 Please increase the unit price of the L/C from USD3.0 to USD3.5 and the total amount to USD70,000. 5 The chalk is to be packed in boxes of 30 pieces each, 100 boxes to a carton. . IV Business Writing 商函写作：20% Kiddie Korner, Inc. 361385 Richards Street, Vancouver, B.C., Canada V6B3A7 (1 分) November 28, 2010 (1 分) Mr Wang Hua Sales Manager Datex Trading Co. Ltd. 536 Huayuan Street, Dalian, Liaoning China (1 分) Dear Mr Wang(1 分) Thank you for being so prompt in sending the sales confirmation against our last order, No. KK10101. We have established the covering L/C, and the bank should be 参考答案 sending you an advice shortly (3 分) I Listening 听力：20% We have been dealing with you on the L/C basis for Section A (5 分，每题 1 分) over a year and would like to change to payment by 30-day 1. contract 2. in cash 3. prefer to 4. separated from 5. bill of exchange, documents against payment. (3 分) agreement When we first contacted you in August last year, you Section B (10 分，每题 2 分) told us that you would be prepared to reconsider terms of payment once we have established trading relations. We 1. 现附上备件细目表一份，供贵方参考。 think that sufficient time has elapsed for us to be allowed the 2. 虽然打乱了工厂的生产计划，我们还是按贵方要 terms we have asked for. If you need references, we will be 求撤回了订单。 3. 考虑到当前疲软的市场，我们建议你们降价 3%。 glad to supply them. (4 分) As we will be sending another order next month, could 4. 这些玻璃制品的新式包装很适合长途海运。 you please confirm that you agree to these new terms of 5. 贵方给的 10%的现金折扣，我方非常满意并愿向 payment? (2 分) 贵方定期订购。 Attached is the Sales Confirmation No. 1010913 we Section C (5 分, 每题 1 分) have countersigned and returned for your file. (2 分) 1. D 2. C 3. D 4. B 5. C Sincerely yours (1 分) II Reading & Comprehension 阅读与理解：40% Fred Johns Section A (10 分，每题 1 分) Purchase Manager (1 分) 1. B 2. A 3. D 4. D 5. D 6. B 7. A 8. C 9. B 10. D Attachment: Sales Confirmation Section B (10 分，每题 1 分) 1. B 2. A 3. D 4. C 5. C 6. B 7. B 8. A 9. D 10. C Section C (20 分，每题 2 分) 1. B 2. C 3. B 4. C 5. D 6. D 7. C 8. A 9. D 10. A III Business Translation 商务翻译：20% Section A (10 分，每题 1 分) 1 促销资料 2 散装货 3 重量单 4 已装船通知 5 有效 票据 6 force majeure 7 correspondent bank 8 particular average 9 debit note 10 Sales Confirmation Section B (10 分，每题 2 分) 1 Please quote us your best price on CIF Shanghai basis, stating the earliest date of delivery. 2.写信日期：2010 年 11 月 28 日 3.谢谢您如此迅速将有关我们上次第 KK10101 号订 单的销售确认书寄给我们。我们已开立了有关信用证， 银行不久将会通知你方。 4.我们以信用证付款方式进行交易已有一年多了， 现在希望改用 30 天远期付款交单的付款方式。 5.去年 8 月我们首次与你方接洽时，您曾说一旦我 们双方建立起贸易关系，你方愿意重新考虑付款条件。 我们认为自那时起到现在时间已经不短了，你方可以答 应我们所要求的付款方式了。如需资信证明人，我们将 及时提供。 6.下个月我们将再订一批货，你方是否能确认同意 以上新的付款条件。 7.随函寄上我们已会签的第 1010913 号销售确认书， 供你方存档。 8.写信人： Fred Johns Purchase Manager 公司名称和地址：Kiddie Korner, Inc. 385 Richards Street, Vancouver, B.C., Canada V6B3A72015 年下半年商务英语中级备考模拟试题(2)Ⅰ.Listening: 20%(听力，20 分) Section A Directions: In this section, you will hear a passage. Listen carefully and decide whether the statements are true or false. Then write down “T” for “True” or “F” for “False” in the brackets for each statement. This section totals 5 points. ( )1. Computers can help man complete many hand tasks. ( )2. You can contact your friends in a second by E-mail. ( )3. Some clever hackers can find ways to transfer dollars by E-mail. ( )4. Computers have brought a great change into the world, they always do us benefit. ( )5. New technology has both bright side and dark side. Section B Directions: In this section, you will hear five English sentences. Listen carefully and translate them into Chinese. This section totals 10 points. 1 __________________2345 Section C Directions: In this section, you will hear five short conversations between two speakers. At the end of each conversation, a third voice will ask a question. Read the four Choices and decide which is the correct answer to the question you have heard. Then write down the right answer in the brackets for each question .This section totals 5 points. ( )1. A. It?s sunny day B. He doesn?t think it?s going to rain. C. He will take an umbrella. D. It won?t rain according to the weather forcast. ( )2. A. She didn?t notice the coin collection. B. Betty probably collected the coins. C. She doesn?t like Bill?s collection of coins. D. Bill?s coins are very attractive. ( )3. A. 10:30 B. 10:10 C. 11:00 D. 10:40 ( )4. A. He?ll attend it if the woman does so. B. He doubts if he?ll be able to attend it. C. He?s too tired to attend it. D. He?s eager to attend it. ( )5. A. In a dressing shop. B. In a greengrocer?s. C. In a bookstore. D. In a cafe. II.Reading & Comprehension: 40%(阅读与理解，40 分) Section A Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence. ( )1 Please quote us your best price CIF Lagos, __________ the earliest date of shipment.A. stating B. stated C. state D. to state ( )2 If you can ___ ___ us a 3% discount, we shall give you our initial order amounting to US$ 25,000. A. provide B. pay C. guarantee D. allow ( )3 We regret our inability to agree ____________ your proposal to pack the goods ____________ cardboard boxes, because transshipment has to be made at Hong Kong for the goods to be shipped to our port. A. on, in B. to, in C. with, in D. to, by ( )4 We are faxing you this morning, asking you to amend the L/C ______________ “transshipment allowed.” A. to read B. to reading C. as reads D. reads ( )5 We regret being unable to _____________ with the buyer?s request for covering insurance up to the inland city, as it is not stipulated in the contract. A. comply B. conform C. take up D. deal ( )6 We require the bicycles to be packed in a wooden case ___ ___ with soft materials. A. full B. supported C. padded D. surrounded ( )7 In our letter of May 5, we made ______ ____ clear that shipment is to be effected in June. A. you B. them C. that D. it ( )8 _________ we would like to supply you with the product, we are unable to fill your order. A. As much as B. Much as C. Very much D. As ( )9 We can supply this type of furniture ________________ very favorable terms. A. on B. for C. against D. to ( )10 We can only assume that an oversight has been made in making _____________ the order, A. out B. for C. at D. up Section B Directions: There are ten blanks in the following passage. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank. ______1______ in 1983, this company is a trading firm specializing _______2______ the import and export of garments. Its business ________3________ covers various kinds of shirts, T-shirts, jackets, sportswear, etc. During the process of opening _______4________ and deepening of reform, the company has been vigorously ________5_______ the international market and its goods have been sold to countries and regions such as Europe, the Americas, Japan and Southeast Asia. _______6_______ the traditional methods of trade, the company has been actively developing new business channels in recent years. Its import and export volume has gone up drastically. Last year the total trade amount reached US$90 million, an increase of 16% ________7_______ the year before. The company has always been ________8_________ great importance to the quality of products and business reputation. ________9_________ by the principle of equality and ________10_________ benefit, it will further develop its economic and trade relations with other countries all over the world.( )1 A. Found B. Founded C. Set D. To be set ( )2 A. for B. at C. to D. in ( )3 A. scope B. lines C. kind D. type ( )4 A. down B. out C. up D. for ( )5 A. expanding B. extending C. exploring D. stretching ( )6 A. Besides B. Beside C. Except D. Except for ( )7 A. up B. over C. with D. to ( )8 A. enclosing B. sending C. mailing D. attaching ( )9 A. Guiding B. Guided C. To be guided D. To be guiding ( )10 A. common B. public C. mutual D. neutral Section C Directions: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question. Passage One The UK is extremely dependent on foreign trade. About 40 per cent of the population?s food and a large proportion of the raw materials used by industry have to be imported. In 1980 exports of goods and services were equal to about 25 per cent of the Gross National Product. In the exports of manufactures, the UK, in recent years, has done less well than her major competitors. The UK?s share of the value of the main manufacturing countries? exports fell from 16 percent in 1980 to about 9 per cent in 1999. This was due to the fact that the volume of UK exports increased at an annual average rate of 5 per cent, only about one-half the rate achieved by the main manufacturing countries as a whole and about one-third the rate for Japan. Changes in the commodity composition of exports have been very small in recent years. The share of manufactured goods has increased slightly while the share of basic materials has declined. There has been a steady decline in the share of textiles and an increase in the share of chemicals in total exports. Over the next decade the possibility of exporting North Sea Oil and the diminishing dependence on imported oil should have a beneficial effect on the UK?s visible trade balance. The most striking change in the geographical distribution of UK exports in recent years has been the swing away from the traditional Commonwealth markets and a growing dependence on the market in Western Europe. Exports to Western Europe accounted for about 34 per cent of UK exports in 1989 but by 2000 this share had grown to nearly 60 per cent. This is much in line with developments in world trade as a whole, because trade between industrialized countries has been the fastest growing sector of world trade. The other important development is the growing importance of the markets in the oil-exporting countries. ( )1. The export of manufactures of U.K. during recent years . A. has risen. B. has done better than the major competitors.C. has fallen D. has done less well that developing countries. ( )2. The export of textiles . A. has declined B. has declined sharply C. has increased slightly D. has increased sharply ( )3. The export of basic materials . A. has increased B. has declined C. has remained steady D. has little changed ( )4. What is the most striking change in UK exports? A. The swing away from the traditional Commonwealth markets and a growing dependence on the market in Western Europe. B. Changes in the commodity composition of exports. C. The increase of the share of manufactured goods and the decline of the share of basic materials. D. the beneficial effect of the export of oil on the UK?s visible trade balance. ( )5. Which statement is not true? A. UK is exporting more to Western Europe. B. trade between UK and Western Europe has been the fastest growing sector of world trade. C. UK will possibly import less oil over the next decade. D. UK is exporting more chemicals. Passage Two Is a quiet revolution under way in the nation?s shopping habits? Are we gradually allowing an increasingly select number of large companies to take care of all our basic requirements? The supermarket chains certainly hope so. ?People don?t have the time to shop around any more. If they?re happy with the quality of a company?s service, then they?re likely to buy other product types from them as well,? says Jim Austin, an industry analyst. With the major supermarket brands such as Tesco, J Sainsbury and Asda already offering financial services, credit cards, own-label clothing, mobile phones, and cutprice electrical goods including computers, Austin believes that the supermarkets? diversification is set to continue. ?The UK retail food market is saturated, so their only real prospect of growth is either to enter foreign markets or diversify into new markets at home..? Tesco and J Sainsbury have done both. Having already bought foreign subsidiaries, both large supermarket chains have set up their own banks in order to offer customers financial services such as personal loans, mortgages and savings accounts. Together, the two new banks took over ￡2bn of customer deposits within the first year of trading. ?They are winning business by using a lower cost base to offer their customers better interest rates on savings than traditional banks,? says Austin. However, there are question marks over long-term profitability. The traditional providers say there is bound to come a point when the new banks will eventually want to widen margins and boost profits. ?When they start to raise prices, they might create bad publicity, which could hurttheir brand,? says one observer. ?How will a major supermarket react, for instance, when it is faced with having to repossess a regular shopper?s home?? Shoppers, however, do not share these fears. A recent survey of 1,000 people by brand consultants Cook & Pearson concludes that shoppers will continue to buy a wider range of goods and services from supermarkets. Many people said that they would be prepared to buy a supermarket own-label car or even a house from a supermarket-branded estate agent. Interest was also shown in combining a food shopping trip with a visit to a supermarket dentist. Loyalty schemes are another incentive for customers. ?Most supermarkets now offer bonus points with every purchase. These points add up to free air miles or cash discounts, so it really pays to stay loyal to the brand in all its diversified forms,? says Austin. ( )6 Why are the large UK supermarket chains diversifying? _____________. A. Because the retail food market in the UK has been occupied by foreign companies. B. Because the retail food market in the UK is saturated. C. Because the retail food market in the UK is quite small. D. Because diversification into new markets can promote the growth of the retail food market in the UK. ( )7 How are the supermarkets able to attract business in the banking sector? ____________. A. Because they can offer more services. B. Because they can offer more varieties of commodities. C. Because they can offer better interest rates. D. Because they can offer free car parking for customers. ( )8 What are the risks involved with brandstretching? _________________. A. There may come a point when providers will want to raise prices. B. There may come a point when providers lose all their banking business. C. There may come a point when customers lose their confidence in the banking sector. D. All the UK large supermarkets will have to close all their banking business. ( )9 How do the large UK supermarket chains encourage brand loyalty? ___________. A. By offering free samples of commodities. B. By offering a wide range of goods and services. C. By offering convenient banking services. D. By offering loyalty schemes like bonus points. ( )10 The headline “Banking on a brand” means ______________. A. selling a brand B. purchasing a brand C. relying on a brand D. stretching a brand III.Business Translation: 20%(商务翻译，20 分)Section A Directions: There are ten terms in this section. Translate the English terms into Chinese and the Chinese terms into English. Then write down the translation on the paper. This section totals 10 points, one point for each term. 1 potential business 2 commercial counselor 3 offer sheet 4 proforma invoice 5 shipping marks 6 舱位 7 空白背书 8 保兑信用证 9 运费到付 10 国际商会 Section B Directions: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence. 1 从网上得知贵公司名称和地址，并了解到你公司 经营玩具的进出口。 2 请报我方 100 公吨大米的最低价 CIF 广州，并表 明最早交货期。 3 现寄去我方的销售确认书一式两份，请签退其中 一份以供我方存档。 4 但鉴于你方推销我方产品的良好愿望，我们破例 接受 60 天远期信用证的支付方式。 5 由于从上海到你方港口没有直达轮，此批货必须 在香港转船。 IV.Business Writing: 20%(商函写作，20 分) Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points. 1 对方公司名称和地址：Tiddie Somer, Inc. 900 Richards Street, Vancouver, B.C., Canada 收件人姓名和头衔：Fred Johns Purchase Manager 2 写信日期：2008 年 5 月 18 日 3 确认收到对方 5 月 12 日的来函，询购你方的“永 久牌”自行车。 4 谨告知，你方的自行车是为各个年龄层次的群体 制作的，因此，提供对方所要的货肯定没有问题。 5 对方要求的数量折扣可以满足，对于金额在 50,000 美元以上的订单我们可以给 5%的折扣。 6 此外，你方一直是以即期信用证付款做生意的。 但是，一旦与对方公司建立起牢固的贸易关系，对于付 款条件你方愿意重新考虑。 7 兹附你方的夏季商品目录和报有 CIF 温哥华价格 的价格单;希望双方能在所报的条件上达成协议。 8 盼望很快得到您的回音。 9 写信人为 Huang Tao Sales Manager 公司名称和地址：Dalian Trading Co. Ltd. 689 Huayuan Road, Dalian 116000，Liaoning, China 答案 I Listening 听力：20%Section A (5 分，每题 1 分) 1. T 2. T 3. F. 4. F 5. T Section B (10 分，每题 2 分) 1. 我们公司过去和他们的公司常有业务往来。 2. 我们相信我们的产品无论在价格上还是在质量上 都要优于我们的竞争对手。 3. 我们能提供海运、陆运、空运中的各种保险。 4. 这些玻璃制品的新式包装很适合长途海运。 5. 我认为要做成这笔交易，您至少要降价 4%。 Section C (5 分，每题 1 分) 1. B 2. D 3. A 4. D 5. D II Reading & Comprehension 阅读与理解：40% Section A (10 分，每题 1 分) 1. A 2. D 3. B 4. A 5. A 6. C 7. D 8. B 9. A 10. D Section B (10 分，每题 1 分) 1. B 2. D 3. A 4. C 5. C 6. A 7. B 8. D 9. B 10. C Section C (20 分，每题 2 分) 1. C 2. A 3. A 4. A 5. B 6. B 7. C 8. A 9. D 10. C III Business Translation 商务翻译：20% Section A (10 分，每题 1 分) 1 潜在业务 2 商务参赞 3 报盘单 4 形式发票 5 装运 标志/唛头 6 shipping space 7 blank endorsement 8 confirmed L/C 9 freight to collect 10 International Chamber of Commerce Section B (10 分，每题 2 分) 1 We have obtained your name and address from the Internet and learned that you are specializing in the import and export of toys. 2 Please quote us your best price for 100 metric tons of rice on CIF Guangzhou basis, stating the earliest delivery date. 3 We are now sending you our Sales Confi please sign and return one copy for our file. 4 However, in view of your good wishes to push the sales of our products, we exceptionally accept payment by 60-day L/C. 5 Since there are no direct vessels for your port, this consignment has to be transshipped at Hong Kong. IV Business Writing 商函写作：20%(商函格式部分 计 6 分，内容计 14 分) Dalian Trading Co. Ltd. 689 Huayuan Road, Dalian 116000，Liaoning, China (1 分) 18 May 2008 (1 分) Mr. Fred Johns Purchase Manager Tiddie Somer, Inc. 900 Richards Street, Vancouver, B.C. Canada (1 分) Dear Mr Johns (1 分) Thank you for your letter of May 12, inquiring for our “Forever Brand” Bicycles.(1.5 分) For your information, there would be no trouble in supplying you from our wide selection of bicycles which wemake for all age groups.(2 分) We can offer you the quantity discount you asked for which would be 5% off net prices for orders of over $50,000..(2 分) In addition, we always deal on payment by sight L/C. (2 分)However, we would be prepared to review this once we have established firm trading relations with you.(2 分) We are now enclosing our summer catalogue and price list quoting CIF Vancouver, and do hope we can reach an agreement on the terms quoted. (3 分) We are looking forward to hearing from you soon. (1.5 分) Sincerely yours (1 分) Huang Tao Sales Manager (1 分) Encl.:2015 年下半年商务英语中级备考模拟试题(3)Ⅰ.Listening: 20%(听力，20 分) Section A Directions: Listen to the tape and fill in the blanks according to the dialogue. This section totals 10 points. Steve: I?m glad to see that you have (1) some new products. They are very (2) . I hope we can do (3) together as your products are (4) in our country. Li: Thank you I?m so glad to hear that. And would you tell me which (5) of the refrigerators you are interested in? Steve: Sure. Here is our(6) . You?ll find the required items, specifications and (7) all there. Now, I?d like to have your lowest quotations, CIF New York. Li: Thank you for your inquiry, Mr. Steve. Here is our latest FOB price list. All the prices in the list are subject to our final(8) . Steve: Good. I will look into the price list and (9) it with my colleagues. We can have further (10) later. Section B Directions: Listen to the short statements, read the answer choices and decide which one is closest in meaning to the statement you have heard. This section totals 10 points. ( )1. A. Why are there so many people at the cinema? B. Have you been to this cinema before? C. This movie is really very popular. D. I was glad to see you at the cinema. ( )2. A. Jessica has only been here for a year. B. Jessica has been here the longest. C. Jessica has been alone for a year. D. Jessica felt homesick as she has been here for a year. ( )3. A. I?ll feel disappointed if you can?t come. B. I thought you would came. C. Anyway you came. D. I didn?t know what to expect. ( )4. A. He is probably a part-time student. B. He never goes to the English class at night. C. The English course is only available at night. D. He always goes to school alone. ( ) 5. A. His apartment is not far from the subway station. B. The subway station is made up of stone. C. His apartment is quite far from the subway station. D. He threw a stone at the subway station. II.Reading & Comprehension: 40%(阅读与理解，40 分) Section A Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the bracketsfor each sentence. This section totals 10 points, one point for each sentence. ( )1 Customers have become less loyal to brands and are more willing to to lower-priced coffee products. A. trade in B. trade for C. trade up D. trade down ( )2 Toyworld is a profitable toy retailer in Seattle, US, with subsidiaries in over 30 countries. A. basing B. base C. basis D. based ( )3 We have Julian Montero, the Argentine supplier of the wine we are importing. A. touched B. contacted C. linked D. contacted with ( )4 Bob and Tony are business and have arranged to meet at the sales conference. A. delegates B. customers C. associates D. officers ( )5 Telecommunication companies belong to the tertiary of industry. A. section B. sector C. area D. part ( )6 Our products are of better quality than from other countries. A. this B. that C. those D. it ( )7 The price of the catalogue is against your first order. A. removable B. replaceable C. rechargeable D. refundable ( )8 An L/C should be established in our favor by documentary draft at sixty days? sight. A. available B. honorable C. paying D. paid ( )9 We would like to take this opportunity to write to you the hope of establishing business relations with you. A. at B. for C. with D. in ( )10 The goods are packed in cartons innerlined with material. A. water-proved B. water-protected C. water-proof D. water-tight Section B Directions: There are ten blanks in the following passage. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank. Before marketing yourself globally, it is important to 1 your business is ready to deal with challenges presented by the international environment 2 language and cultural barriers, foreign laws, order fulfillment, and pre/post sales support. Language and Culture - Neither technical accuracy 3 perfect translation is sufficient when considering the language you will communicate through. It is important to really understand how a language is used by the people in your 4 market. Regional Laws - All phases of product 5 are affected by regulations. The product itself, such as its physical and chemical aspects, is subject to laws 6 to protect consumers with respect to purity, safety or performance. Product features such as packaging and warranties, advertising, sales promotion techniques are also subject to local regulations. Order Fulfillment - How will you deliver your products? What business partners will you need to ensure smoothlogistics of your product? Can you handle your shipment costs? If you cannot 7 demand or ensure smooth delivery of your product, you are at risk of negatively affecting your business and its image. It is important to find and qualify 8 distributors, and pay particular attention to contract negotiation and distribution management. Pre and Post Sales Support - 9 with your customers as well as your business partners is an important consideration when marketing and selling internationally. Many businesses are able to meet customer expectations through strategic alliances or foreign distributors who deal with the local customer base on their 10 . ( )1 A. ensure B. assure C. reassure D. sure ( )2 A. excluding B. excluded C. including D. included ( )3 A. so B. nor C. and D. or ( )4 A. local B. own C. target D. home ( )5 A. sales B. exhibition C. promotion D. development ( )6 A. planned B. proposed C. supposed D. designed ( )7 A. meet B. run into C. encounter D. face ( )8 A. potent B. polite C. ethical D. potential ( )9 A. Connection B. Communication C. Link D. Contact ( )10 A. account B. part C. behalf D. market Section C Directions: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question. Passage One Investing thousands of pounds in the recruitment and training of each new graduate recruit may be just the beginning. Choosing the wrong candidate may leave an organisation paying for years to come. Few companies will have escaped all of the following failures: people who panic at the f those with long impressive qualifications who seem i hypochondriacs whose absentee record and the unstable person later discovered to be a thief or worse. Less dramatic, but just as much a problem, is the person who simply does not come up to expectations, who do who never becomes a high-flier or eve the employee with a fine future behind them. The first point to bear in mind at the recruitment stage is that people don?t change. Intelligence levels decline modestly, but change little over their working life. The same is true of abilities, such as learning languages and handling numbers. Most people like to think that personality can change, particularly the more negative features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth. But data collected over 50 years gives a clear message: still stable after all these years. Extroverts become sligh the acutely shy appear a little less so, but thefundamentals remain much the same. Personal crises can affect the way we cope with things: we might take up or drop drink, drugs, religion or relaxation techniques, which can be have pretty dramatic effects. Skills can be improved, and new ones introduced, but at rather different rates. People can be groomed for a job. Just as politicians are carefully repackaged through dress, hairstyle and speech specialists, so people can be sent on training courses, diplomas or experimental weekends. But there is a cost to all this which may be more than the price of the course. Better to select for what you actually see rather than attempt to change it. ( )1. The purpose of this passage is to give managers the advice that . A. Employers should select candidates for their potential. B. Employers should select candidates for what they are rather than for their potential. C. Employers should select the newly graduated and send them on training courses, diplomas or experimental weekends. D. Employers should select experienced candidates to avoid spending thousands of pounds in training. ( )2. According to the passage, which of the following statements is true? . A. Absolutely, People don?t change during their working lives. B. Generally, people change to a large extent during their working lives. C. Fundamentally, people stay the same during their working lives. D. Normally, people don?t change at all during their working lives. ( )3. What does a fine future behind them (line 3 of paragraph 3) means? . A. Some people will certainly have a promising future though they are not very competent in their present work. B. Some people don?t have any potential for their work though they are employed. C. Some people can have a bright future though they can?t do their work well. D. Some people have potential when they are employed, but never realize that potential. ( )4. According to the passage, people?s basic abilities like language learning and numeracy . A. change little over their working life. B. never change over their working life. C. change fundamentally over their working life. D. change profoundly over their working life. ( )5. The word deliver (line 2 of paragraph 3) means . A. to take goods to the places or people they are addressed to B. to give a speech C. to do what you promised to do D. to help a woman to give birth to a baby. Passage Two Asian economies will continue to expand rapidly in the next two years on the back of foreign investments, exports and domestic demand, but will not be free of worries,according to a recent securities company economic report. Massive infrastructure spending, the benefits of past investments and deregulation and growing regional trade will push along regional growth. The report tipped China?s gross domestic product to grow by 9.5 per cent in 1996 and 10.5 per cent in 1997, and Hong Kong?s to grow by 4.3 and 5.0 per cent. Singapore?s real GDP was forecast to grow by 7.6 and 7.4 per cent, Malaysia?s by 8.6 and 8.1 per cent, Thailand?s by 8.8 and 8.4 per cent, Indonesia?s by 7.3 and 7.1 per cent and Philippines? by 5.6 and 5.8 per cent. “However, all is not rosy,” cautioned the report, which listed overheating as the region?s biggest challenge in the short term and skilled-labor shortages in the long run. It cited strains from rapid growth that had begun to stretch current account deficits and spur inflation in some regional economies, which could prevent their central banks from lowering interest rates. “This implies that economic vulnerability to unexpected shocks will remain high,” the report said, forecasting a further tightening of monetary policy in countries such as the Philippines and Malaysia, and no significant easing in Thailand, Indonesia and China. Crosby Securities also cited massive new investment programs generated by demands on infrastructure such as power, telecommunications and transport which had fuelled over-heating. It said Asia would also face a bigger challenge from newly deregulating economies in Eastern Europe which offered lower costs and better-educated workers to foreign investors. Asia?s main foreign investors should, however, continue to expand their presence in the region, the securities house said, noting new trends of intra-Asian investment. Singapore is shifting its lower value-added disc drive and electronics industry to Malaysia, which in turn is moving some of its garment-making and consumer electronics manufacturing to Indonesia and Thailand. Thailand, Malaysia and Singapore are increasingly investing in Viet Nam, Myanmar and Laos. “Asia will benefit from this trend in several ways,” the report said. ( )6 Asia economy will continue to grow because of _____________. A. foreign investment B. demands in Asian countries. C. export D. all of the above ( )7 In the next 2 years, the highest economic growth will appear in ____________. A. Singapore B. Thailand C. Hong Kong D. China ( )8 Years later, the problem in Asian economy may be _________________. A. too little investment B. too much investment C. not enough qualified labors D. monetary instability ( )9 According to this report, economic changes in East Europe are ___________. A. harmful B. challenging C. helpful D. useless( )10 The report is about the prospect of Asian economy. A. optimistic B. pessimistic C. more optimistic than pessimistic D. more pessimistic than optimistic III.Business Translation: 20%(商务翻译，20 分) Section A Directions: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term. 1 particular average 2 gunny bag 3 Through B/L 4 profit margin 5 days of grace 6 行业刊物 7 预定金 8 空白背书 9 往来行 10 不可抗力 Section B Directions: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence. 1 我方将与银行作出安排开立保兑的、不可撤销的 信用证。 2 这批货已装上“长城”号轮，该轮已于 2 月 28 日从 上海启航，预计于 3 月 12 日抵达纽约。 3 包装必须适合海运，并且坚固承受得起粗鲁搬运。 4 很高兴收到你方 8 月 7 日的询盘，按照要求，现 报盘如下，以你方答复于 2006 年 9 月 20 号前到达此地 为有效。 5 由于我方已订得舱位的轮船晚到，因此，请将你 方第 060531 号信用证的船期和有效期分别展至 7 月 10 日和 7 月 25 日，非常感谢。 IV.Business Writing: 20%(商函写作，20 分) Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points. 1 对方公司名称和地址：The New World Computers, Ltd. 1881 Long Beach Street, Los Angels CA 90025, U.S.A. 收件人姓名和头衔：Lester Bemstein Purchase Manager 2 写信日期：2009 年 5 月 18 日 3 感谢对方回复你方 5 月 12 日函及就 TRD 复印机 向我方报实盘。 4 对方所报条件相当令人满意，随函附上你方第 979-408 号购货确认书。请对方签退一份供你方存档。 5 告知对方，已指示你方银行即中国银行上海分行 开立以对方为受益人的不可撤销信用证，金额为 1,000,000 美元, 有效至 2009 年 6 月 30 日。6 你方银行的往来行即花旗银行，纽约分行会确认 信用证已开到，对方可向他们开出面额为发票金额的 30 天远期汇票。 7 对方提交汇票时请随附下列单据： 提单(6 份) 商业发票(4 份) 一切险保险单 8 一旦装运事宜安排妥当请对方即以传真通知你方。 9 写信人为 Shen Mingyang Import Manager 公司名称和地址：Cathay Business Machines Import & Export Corporation 2000 Central Boulevard, Pudong, Shanghai 201206, China 参考答案 I Listening 听力：20% Section A (10 分，每题 1 分) (1)developed (2)attractive (3)business (4)popular (5)types (6)inquiry list (7)quotations (8)confirmation (9)discuss (10)contact Section B (10 分，每题 2 分) 1. C 2. B 3. C 4. A 5. A II Reading & Comprehension 阅读与理解：40% Section A (10 分，每题 1 分) 1. D 2. D 3. B 4. C 5. B 6. C 7. D 8. A 9. D 10. C Section B (10 分，每题 1 分) 1. A 2. C 3. B 4. C 5. D 6. D 7. A 8. D 9. B 10. C Section C (20 分，每题 2 分) 1. B 2. C 3. D 4. A 5. C 6. D 7. D 8. B 9. B 10. C III Business Translation 商务翻译：20% Section A (10 分，每题 1 分) 1 单独海损 2 麻袋 3 联运提单 4 利润幅度/赚头 5 宽 限期 6 trade journal 7 down payment 8 blank endorsement 9 correspondent bank 10 force majeure Section B (10 分，每题 2 分) 1 We will make arrangements with the bank to open a confirmed, irrevocable L/C. 2 This consignment is on the S.S. “Great Wall”, which departed from Shanghai on February 28 and is due in New York on March 12. 3 The packing must be seaworthy and strong enough to stand rough handling. 4 We are glad to receive your enquiry of August 7. As requested, we are making you the following offer, subject to your reply reaching here before September 20, 2006. 5 As the ship on which we have booked shipping space was late, we would appreciate it if you could extend the shipment date and the expiry date to July 10 and July 25 respectively. IV Business Writing 商函写作：20% Cathay Business Machines Import & Export Corporation2000 Central Boulevard, Pudong, Shanghai 201206, China May 18, 2009 Mr. Lester Bemstein Purchase Manager The New World Computers, Ltd. 1881 Long Beach Street, Los Angels CA 90025 U.S.A. Dear Mr Bemstein Thank you for replying to our letter of May 12 and making us a firm offer for the TRD photocopier. The terms you quoted are quite satisfactory, and we are now enclosing our Purchase Confirmation No.978-408. Please sign and return one copy for our file. For your information, we have instructed our bank, Bank of China, Shanghai Branch, to open an irrevocable letter of credit for US$1,000,000 in your favor, valid until June 30, 2009. You will receive confirmation from our bank?s correspondent, the Citibank, New York Branch, and you may draw on them at 30 days for the amount of the invoice. When submitting your draft, would you please enclose the following documents? Bill of Lading (6 copies) Commercial invoice (4 copies) A.R. Insurance Policy Please fax us as soon as you have arranged shipment. Sincerely yours Shen Mingyang Import Manager Enclosure: Purchase Confirmation No. 978-408.2015 年剑桥 BEC 考试(中级)标准预测试卷(1)For each statement(1-7),mark one letter(A,B,CorD)on your Answer Sheet. 1 回答 1-7 题： A Interactive Training Have you ever considered a career in training ? Apply now to join one of our Interactive Training courses. All our trainers have had leading roles in Staff Development and they will demonstrate a variety of training techniques from individual to group involvement using drama. Course participants contribute with their experience in the discussions which follow each activity. Guidance in designing a range of courses including Word Processing, Typing, Time Management and Accounting is provided. Contact Ian Draper: Phone
B Euromoney Trainee Scheme Students interested in creating or selling financial products are invited to apply for six-month training schemes. An expenses allowance is paid monthly to each trainee. At the end of the six months, trainees will be assessed on their aptitude and a selected number will be offered permanent employment at our central office. Students wishing to apply should send a CV along with a 200-word summary on why they think they are suitable for this scheme. Applications to: Euromoney, Unit 3, Dearing Commercial Estate, Singapore C Cercos High Technology Courses Regardless of previous experience, if you are aged eighteen or over, Cercos&#39; professional seven-week full-time training programme provides the gateway to employment in the rapidly expanding computer maintenance industry. Learn how to diagnose faults using the latest technological aids and to effectively and efficiently deal with problematic machinery and customers Contact John Segarro at
for application form and course contents. D Wizard Training Courses Many people are confused by the arrangement of letters on a computer keyboard and never progress beyond tapping slowly away with two fingers. Our courses concentrate on training the fingers to find all the letters on the keyboard. Easy, short drills with three-letter words help you master the.skills of typing within a matter of days. Phone
for costs and further details. Apply for this course if you are interested in running courses in office skills.本题答案:ABCD 参考答案:A 系统 解析:题干中的关键词“office skills”，题目译为 “如果你 对办公室技能感兴趣，就申请这门课程”，与 A 段中“arange of courses including Word Processin9，Typin9， Time Management and Accounting is provided.”相对应。 2 This course will teach you how to repair computers.本 题答案:ABCD 参考答案:C 系统解析:题干中的关键词 “how to repair computers”，与 c 段中“…computer maintenance industry.Learn how to diagnose faults…”相对 应。Repair 与 maintenance 为同义替换。 3 Applicants must give reasons for wanting to join this course. 本题答案:ABCD 参考答案:B 系统解析:题干中的 关键词“Applicants must give reasons…”，与 8 段中 “Students wishing to apply should send a CV plus a 200word summary of why they think they are suitable for this scheme.”相对应。9ive reasons 与 why 相对应。 4 This course promises very quick results.本题答 案:ABCD 参考答案:B 系统解析:题干中的关键词“very quick results”，与 D 段中“…master the skills of typing within a matter of days.”相对应。quick 与 within a matter of days 相对应。 5 You will be shown a range of teaching methods on this course.本题答案:ABCD 参考答案:A 系统解析:题干中的 关键词“a range of teaching methods”，与 A 段中“…they will demonstrate a variety of training techniques from individual and group involvement to using drama.”相对应。 其中 a range of 与 a variety of 为同义替换。 6 If you complete this course successfully，you may be given a job.本题答案:ABCD 参考答案:B 系统解析:题干中 的关键词“be given a job”，与 B 段中“… a selected number will be offered permanent employment in our central office.”相对应。其中 job 与 employment 相对应。 7 The organizers will cover some of your costs while you are on this course. 本题答案:ABCD 参考答案:B 系统解析: 题干中的关键词“cover some of your costs”，与 B 段中 “An expenses allowance is paid monthly to each trainee.”相 对应。 For each blank(8-12),mark one letter(A-G)on your Answer Sheet. 8 回答 8-12 题： Every time a customer makes a purchase, the Jones and May Till do a lot more than just producing their change and a receipt. With the help of an advanced computer system the Tills feed the information to their central computers, which calculate what stock is needed. (8) They are then almost instantly able to organize the following day&#39;s or week&#39;s deliveries. ( 9 ) For example, food shelves do not sell out early on a Saturday as they used to and a wider range of goods areavailable on a Monday. Using advanced communication between stores, Head Office and suppliers, the computers work out what has been sold each day, what suppliers need to produce, and what should be delivered to stores the following day. (10) Fewer customers are disappointed and profits improve. (11) When a new season&#39;s range of clothes goes into stores in a variety of colors, the computer system makes it possible to respond to sales data almost overnight and, for example, increase the production of clothes in faster-selling colors and sizes. On the occasion that an item is temporarily out of stock, information technology enables sales staff to tell customers immediately whether it is available from the distribution center. If it is, an order can be placed. (12) So next time you are handed a Jones and May receipt you will know that the system is already reacting to your purchase and re-ordering the item you have just bought. A.This involves serious delays and damages customer confidence. B.Among the benefits for clothing is the fact that stores receive new deliveries according to their exact requirements. C.This unusually responsive system provides benefits in terms of both customer service and profits. D.This information is fed from there directly into the suppliers&#39; computers, E.The new system has halved the delivery time for customers down to 24 hours from 48 hours. F.Such a quick and sensitive response ensures that the right amount of fresh food arrives at each store. G.Their desktop computers can access sales data from the tills allowing them to change orders. 第(8)________本题答案:ABCDEFG 参考答案:D 系 统解析:空白后一句讲到他们能够立刻组织第二天或下一 周的送货。可推测他们获得信息很及时。与本段是后一 句相呼应。选项 D 符合题意，directly 与 instantly 相对应。 9 第(9)题________本题答案:ABCDEFG 参考答案:C 系统解析:此空白处为该段首句，起着承上启下的作用， 从下文可知这种系统能及时有效地反馈信息，以提醒供 应商顾客需求和存货情况，可推测它既有利于顾客，又 有利于商家。与本段最后一句相呼应选项 C 符合题意。 10 第(10)题________本题答案:ABCDEFG 参考答案:F 系统解析:空白前一句讲到计算机能够计算出当日卖出了 什么，第二天需要进什么货，可见这种反馈及时而且高 效，能保证货物的新鲜。选项 F 符合题意。 11 第(11)题________本题答案:ABCDEFG 参考答案:B 系统解析:本段主要是讲根据服装销售和需求情况，及时 补货。选项 B 符合题意。 12 第(12)题________本题答案:ABCDEFG 参考答案:E 系统解析:空白前一句讲如果某件商品暂时缺货，系统会 显示，让营业员告诉顾客是否可从中心区调货。可推测 此句，如果有货，会很快按订单发货。For each question(13-18),mark one letter(A,B,CorD)on your Answer Sheet. 13 回答 13-18 题： The Importance of Good Communications Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed. However, firms often have communication problems that can undermine their performance. In many cases,these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee&#39;s appraisal, should be done face-to-face. One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages. The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all.The potential gains must be weighed up against the costs, and firms should realize that more communicationdoes not necessarily mean better communication.& As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss thingsuntil you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different. The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager&#39;s desk and you will see the problem -- it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex. In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performance. B. an explanation of how company targets have been set. C. information on promotion prospects within the company. D. an indication of which duties they can expect assistance with. 参考答案:A 系统解析:文中第一段：“Staff need to know how they are getting on，what they are doing right and in which areas they could improve.”意为：“员工需要 知道他们进展得怎么样，做对了什么事，在哪些方面需 要改进。”选项 A 符合题意。 14 According to the writer, the best way of achieving ef}