河东下载：打造最放心的绿色安全下载站！
　　关爱星2是一款功能强大的儿童实时监控定位软件，集远程定位和监控为一体，有了它家长们再也不用担心孩子的安全问题，尽管治安已经比较完善了，但是还有一些不法分子相当猖獗，根本不顾国家的法律，为了保证孩子的出行安全，建议大家不妨试试这款关爱星2，有了它就可以随时随地知道孩子所在的位置。
　　1.查看实时定位
　　2.查看历史足迹
　　3.设定安全区域
　　4.设置设备指令
　　5.一对多设备监护
关爱星2截图
您可能会喜欢
关爱星2评论
腾讯手机管家安卓版是一款用于android手机安全防护的工具，支持保护你的手机不被恶意劫持，同时还有QQ帐号...
百度手机卫士是一款由百度杀毒软件针对安卓手机用户推出的手机杀毒软件，本软件是有百度公司在2012年收购自...
手机将军令是一款免费的防盗利器，30秒动态密码就会自动更新。为用户提供更强大实用的安全功能、更方便快捷...
纹字锁屏是一款非常具有特色的安卓手机锁屏软件，虽然在安卓市场中有各种各样的手机锁屏软件，这里小编为大...
360手机卫士Android版是一款由360官方发布的安卓手机安全防护软件，360是PC端免费杀毒软件开拓者，没有360...
优化安全推荐
优化安全排行
大小：14.8 MB
大小：3.51 MB
大小：4.91 MB
大小：7.92 MB
大小：9.76 MB
大小：4.66 MB
大小：2.05 MBFebruary Monthly Star Nomination 2月关爱明星提名
February Monthly Star Nomination 2月关爱明星提名
Please select one star for each category as the Monthly Star of&&February after reading the below stories.
请在看完以下事例后，为每个项目各选择一位明星作为2月月度关爱明星。
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& Care for Associates
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&& &关爱同事
Caféteria – Felix Meng (3 years & 7 months)
员工餐厅 – 孟明清 （3年 & 7个月）
Chinese New Year is very important festive at china, according to the operational, many colleagues work at hotel. For our staffs satisfied, Felix Meng ask the staff canteen to prepare the Dumpling and sweet soup balls for all staffs. He talked to staffs for different customs, and prepare the food for staff. According his work to get staff’s satisfied, ask staff to feel special and care.
春节是万家团圆的日子，我们很多同事仍坚持在工作岗位。孟明清在春节当天为了满足我们中国人风俗，也满足南北方风俗习惯的差异，故在员工餐厅准备了汤圆和饺子。春节期间又询问了大家的用餐喜好，每天更换着大家春节期间在家里吃的菜肴，给我们同事提供一个温暖如家的环境，让大家有一个好的心情。并体验到我们大家庭的温暖和关爱。
Guest Service Center – Angeria Yi (7 months)
明星服务部 – 易情 （7 个月）
&&&&&& Shan organized the last THE WELCOME training on February 9th. The staff of front office who didn’t attend this training before had to attend it on this day. So there was just one person was on duty this afternoon. Although room occupancy was low on this day, it is obvious that just have one person on shift B was not enough. We need one person to receive the call and the other person to send amenities to the guest. After the training was finished, Angeria saw that the stuff was not enough, so she offered to work overtime. The manager arranged Angeria to work to 9p.m. and then told the person on shift C to come earlier. But when we called the workmate on shift C, we was informed that the workmate was uncomfortable and she was still lying on bed yet. After Angeria head that, she decided to continue working for two hours. Angeria was in hotel from 9a.m. to 11:30p.m. And she was on shift A on the second day, this means she had to get up early, but she didn’t complain anything.
2月9日这天Shan组织了最后一场THE WELCOME 的培训，之前没有去参加过培训的前厅部人员都得在这天去参加，所以这天部门只有一个人上中班。虽然这天的住房率不高，但是很明显一个人上班是不够的，因为需要一个接电话的和一个送客用品的。培训结束后，易情看到人手不够就主动的留下来加班。本来经理安排让易情加班到晚上九点就可以了，然后通知上夜班的同事提前来。但是当我们打电话告知夜班同事时，她说她身体不舒服躺在床上还没起来。易情听到之后，她决定留下来代替夜班同事加班两个小时。在这天易情从早上九点到酒店，晚上十一点半才离开，第二天她还要上早班，但是她一句抱怨都没有。
Lobby Lounge – Cathy Tu (7 months)
大堂吧 – 涂翠琴 （7个月）
&&&&&Cathy is a lobby lounge Shift leader. She is always working hard and very friendly.
On February 18th, Cathy finished work on schedule. She was suddenly got a phone call from lobby lounge colleague “Ada”. Due to the floor was slippery at Ada’s bathroom, therefore, Ada fell down on the floor and her right leg was hurt. She could not walk properly. Cathy borrowed Ada’s room key from houseparent and take her to hospital immediately. As a results, the doctor placed the medication into her leg within two hours. Cathy was taking care of Ada during the last 2 hours. At the end, Cathy delivered her back to dormitory. Cathy has been concerned about Ada's injury situation until her recovery stage.
Because Cathy caring her colleagues so much. In this case, I believe everyone should be leant the “care of employee” from her.
涂翠琴是一位大堂吧的领班，她对工作努力认真负责，对同事友好关爱。
日，涂翠琴像以往一样正常下班，接到了大堂吧同事Ada的电话，因为浴室地面太滑Ada不小心摔倒了，右腿撞到了台阶上，无法动弹。得知Ada受伤的消息，立刻到宿管处借了Ada房间的备用钥匙，将她送到医院就医。Ada因小腿肌肉严重压伤，需要在医院用药热敷一个多小时，涂翠琴不辞辛苦的陪护在Ada身边，最后将Ada送回寝室才安心回去。在之后的几天里都一直关心Ada的伤势情况。涂翠琴这份对同事的关爱是值得大家向她学习。
Reception – Jessica Deng (1 year & 8 months)
前台 – 邓佳丽 （1年& 8个月）
&&&&Ted is the trainee from FD. He was at a loss when he just joined this team. Then Jessica became his teacher, she taught Ted patiently and strictly. One time, Ted had made a mistake that charged incorrect amount from other guest. Jessica taught Ted how to resolve when Ted felt anxiety, and after that she analyzed the reason about the mistake he had made. Jessica always worked with Ted from 9:00 till 23:00 in order to let Ted master skills quickly. Jessica does well in caring for associates.
前台新来的实习生TED，刚到前台的时候什么都不会，感觉很茫然很着急。后来Jessica担任了他的老师，开始教他学习opera。Jessica十分细心细致，十分耐心的教导每一个细节。每一个环节都一定要确保他完全理解和熟练了为止，对他要求十分严格。记得有一次，由于Ted的不熟练与失误，导致在为客人结算的时候错误的使用了其他房号客人的信用卡，误刷了12000多元。当时的Ted万分惶恐，就在他不知所措的时候，师傅Jessica出现了，她当时没有骂他，先是安慰，然后赶紧教他如何处理，在她的帮助下成功的将错刷的钱退回了误刷的卡里，并且收到了原本客人该交的费用。事后邓佳丽给他分析这次错误的原因，并且让他谨记于心。这一件件的小事，因为Jessica在，才使Ted迅速的学习与成长。Jessica为了让Ted能尽快掌握前台技能，经常从E班开始陪同我上完B班才走。Jessica在关爱同事这件事上做的非常好！
Rooms Admin – Shan Lee (4 months)
房务部 – 李翔善 （4个月）
&&&&&&February is one of the busiest months of the year, for one thing, everyone is busy w for another thing, every department is preparing the Annual Party. In order to present every department’s New Year blessing and wishes of the year 2015, a grand opening video needed to be made. I was appointed to be responsible for editing it. However, I was not the one who had ever done this before and needed a long time to do it. At this time, I asked for help from Shan, trainer of HSKP. He said YES immediately.
In 9th Feb, he squeezed his lunch time from his busy schedule to help me edit the video. It was not an easy job. The moment when he was editing the video, we found out that some video was not clear enough. We had to film them all over again while Shan was there doing the rest of the video and waiting for our newly-filmed ones. Finally, in 3:00pm that afternoon, Shan managed to edit and the video was played in the beginning of the Annual Party.
Through this, I can tell that Shan is a very nice and willing-to-help colleague. His assistance to me reflects the Care for Associates spirit.
2月对于整个酒店都是非常忙碌的一个月，因为整个酒店都在筹备新年事宜，尤其是2月16日的酒店员工答谢晚宴。
为了展现个部门对新年的愿景和祝福，我承接了制作酒店贺岁视频的任务。由于对于视频剪辑的不熟悉，我特意找到房务部的培训师李翔善寻求他的帮助，他很爽快地答应了我。并且在2月9日抽出了午饭时间来帮助我剪辑视频，并耐心地等待我重新拍摄一些不清晰的视频。在下午3点时终于完成了整个贺岁视频的制作，并作为员工答谢晚宴的开场播放。
李翔善的这种关爱同事，乐于助人的行为很好地诠释了喜来登的温暖亲切的核心价值！因此我提名他为2月的关爱同事之星。
Lobby Lounge – Yolanda Zheng (1 month)
大堂吧- 郑勋隃 （1个月）
Yolanda is a trainee in our hotel. During the Annual Party, she volunteered to help our performers’ make-up. This is she first Annual Party since she’s working here. She dreamed of watching everyone’s performance during the party. However, because the lack of ritual girl for the award ceremony, she was asked to do the job. She took it immediately. So she had to sit backstage and waited to be called to do the job anytime. She sacrificed her opportunity to enjoy the party and did a very good job for every one of us. What she did well reflect Starwood Cares: Care for Associates.
郑勋隃是我们酒店新入职不久的员工。在员工答谢晚会中，临时发现演员较多，化妆师不足，郑勋隃发现这个问题后，便主动帮忙化妆。保证每位演员同事们都能够在舞台上美美地展现自己的风采。此次晚会，是A工作以来第一个员工自己的盛会。但是由于我们的缺少颁奖礼仪，我们便麻烦A来帮忙，做全场的颁奖礼仪。她便欣然答应了下来。尽管她很希望自己能跟其他同事一样，坐在前台好好欣赏同事们的表演，但是她不可以。成为工作人员，她必须坚守岗位，坐在后台，准备被传唤工作。郑勋隃的这种为集体而放弃自己欣赏节目的精神正是关爱同事的最佳表现。
Sheraton Club – Elaine Lin (1 months)
喜来登俱乐部 – 林洁 （1个月）
&&Elaine is a trainee in our hotel. During the Annual Party that is she first Annual Party since she’s working here. She dreamed of watching everyone’s performance during the party. However, because the lack of ritual girl for the award ceremony, she was asked to do the job. She took it immediately. So she had to sit backstage and waited to be called to do the job anytime. She sacrificed her opportunity to enjoy the party and did a very good job for every one of us. What she did well reflect Starwood Cares: Care for Associates.
林洁是我们酒店新入职不久的实习生。此次的员工答谢晚是林洁工作以来第一个员工自己的盛会。但是由于我们的缺少颁奖礼仪，我们便麻烦林洁来帮忙，做全场的颁奖礼仪，她便欣然答应了下来。尽管她很希望自己能跟其他同事一样，坐在前台好好欣赏同事们的表演，但是她不可以。成为工作人员，她必须坚守岗位，坐在后台，准备被传唤工作。林洁的这种为集体而放弃自己欣赏节目的精神正是关爱同事的最佳表现。
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& Care for Guests
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 关爱客人
Feast – King Wei (6 months)
盛宴西餐厅 – 魏可可 （6个月）
&Ken he is working in room service, he always works with passion and friendly, very actively and strong responsibility & ownership spirit, On 8th Feb. he was going to finish night shift work at 07:30, when he wants to the restaurant informed to the duty manager, he saw the restaurant very busy and a lot of guest, in this morning summer she was got sick could not work to server to guest, when he knew this situation he told to summer asked her going home, he will stay to help her to work, so he stay work until breakfast finish, due to he helps so the breakfast operation was going smooth, he’s behavior and help colleagues attitude it’s good example, I nominate him as a star of care for associates in this month.
可可是来自送餐部，平时工作热情，对于部门的工作非常积极配合很有主人翁精神，在2月8日当天他上完大夜，在07:30他到餐厅准备汇报经理下班，当时餐厅很多客人用早餐非常忙碌，因我们的一位同事summer出现肚子痛的无法坚持上班出现人手不足，可可看到这个情况说summer你先回去休息，我留下来加班帮忙服务客人，他一直忙到早餐结束，保证当天450人的早餐正常运行，他的这种点滴的行为足够他的关爱同事的行为，我提名他为本月关爱同事之星。
Cold Kitchen – Patrick Chen (8 months)
冷厨 - 陈日明 （8 个月）
Today is a busy day, the feast have 400 pax lunch buffet, ah Ming is responsible for buffet refill. Because the group comer together.So lots guests eat seafood, soya dish ware taken finish at once, there are many guests waiting for it. Ah Ming after add seafood and turn trying to find a waiter to help guest. But everyone in the busy, and some guests have been waiting impatiently. Several guest will lose patience, because they will catch the bus. He sense motive immediately talking with guests: “please wait a moment. We will add immediately”. After he send the soya dish to the guest. The guest said thank you very much. The spirit of care for our guests is worth everybody to learn.
今天是个忙碌的一天，中午自助餐有四百人用餐，啊明负责中午的布菲。由于团队的人是一起来用餐。当时吃海鲜的客人比较多，汁酱碟一抢而空，还有很多客人在等着用。啊明在加完海鲜的同时转身想找服务员帮忙。但看到所有人都在忙，而且有的客人已经等的不耐烦了。其中有几个客人吃完饭还要赶车，他察言观色立马跟客人说：马上加，请稍等。立刻大步往后勤拿来碟子给客人。客人表示非常感谢。这种关爱客人
的精神值得大家去学习。
Sheraton Club – Sunny Wang (7 months)
喜来登俱乐部 – 王烁 （7个月）
&&&&Sunny Wang is working at Club Lounge. After her intern, she decided to stay and become a formal employee. Sunny likes smiling, and she is very positive and responsible to work. Especially for guests, sunny always get highly praise of guests. Mr. Shang Fangjian with platinum member card who stayed room 1232 from 16th-18th.Feb. During his stay, sunny served guest to enjoy breakfast and introduce every different set menu in Club Lounge for guest, so that Mr. Shan and his family can enjoy different breakfast every morning. Sunny also communicated with them, and tell them where they can have fun around our hotel. At last, Mr. Shang was very impressed because sunny took good care of his family and him every moment. Mr. Shang gave a thank you card to sunny when the day before he left.
王烁是行政酒廊的一名员工。经过6个月的实习，她已由一名普通的实习生转为正式员工。她性格开朗，积极向上，工作认真负责。在对客服务方面，Sunny也是很受客人的喜欢，经常得到客人的好评。尚方剑先生，白金卡客人，于2.16-2.18日入住1232房间，入住期间，Sunny每天早上服务客人用早餐，为他们介绍行政酒廊的早餐套餐，让客人每天都享受到不同口味的早餐。用餐期间，Sunny 在一旁与客人聊天，为客人一家介绍酒店周围各个好玩的景点。Sunny每时每刻都很用心的为客人着想，最终深深地感动了客人。在尚先生离店的前一天，他给了Sunny一张感谢卡，真诚感谢Sunny在他入住期间所提供的服务。
Western Kitchen – Ken Zhang (9 months)
西厨 – 张嘉宏 （9个月）
Ken Zhang is the CDP of feast kitchen, and he always work morning shift. His English is good, communication with guest .the occupancy is high at Chinese New Year, and more guests have breakfast at feast. He checked the dish for at show kitchen, he saw one foreigner go around the buffet station, but did not take any food. He talked to guest in time and help him. Because the guest want to get one fresh poached egg, but did not find it. He asked guest the table number, and promise him to get the poached egg, also suggest guest to take other food first. When he took the food to guest, guest very appreciate.
张嘉宏是西厨房的主管，他经常上早班，并且英文很好，主动与客人沟通。春节期间酒店住房率高，早餐很多客人用餐，他一直在明档查看菜品。但是他发现有一个外国客人一直在自助餐台周围寻找着什么，他走过去主动询问客人有什么可以帮助他的，发现客人很想要一份新鲜的水波蛋。他问询客人的座位，并承诺客人会帮忙送到他的座位处，他可以先去取其他的食物，当他将水波蛋送到客人桌上，客人非常感谢他的帮助。
PA – Lisa Liu (1 year & 11 months)
公共区域 – 刘莉荣 （1年& 11个月）
Lisa Liu is a public regional Manager of hotels, who is resposible for hotels public regional of clean. On Febraury, hotels reception has Hong Kong Ka Hyatt team, the team is production cosmetics of, they would have five days new launches and fairs in our hotel. There are large of goods shipped to hotel every day, in split solutions packing will manufacturing much plastic and garbage. guest of storage real between garbage heap of like mountains, guest is distressed. When Lisa understand this situation, she led her team assist guest clean-up garbage pack venue. Lisa and the team kick of figure moments appeared in ballroom around until conference ended, in order to supply clean and comfortable environment for guest, and make guest completed their new launches smooth. Guest praised her and her team's contrubution and their hope have cooperation with our hotels next year, also wants to see enthusiastic Lisa again.
刘莉荣是酒店公共区域的经理，负责酒店公共区域的卫生和整洁。在2月的上旬，酒店接待了香港嘉悦团队，该团队是生产化妆品的，这次将在我们酒店的宴会厅进行为期五天的新品发布会和展销会，每天都会有大量的货物运到酒店。 在拆卸包装时会制造大量的纸盒和塑料等垃圾，客人的储物间垃圾堆的像山一样，为此客人很是苦恼。 在了解了这一情况后，刘莉荣带领她的团队积极地协助客人清理垃圾和收拾会场的卫生。 她和她的团队忙碌的身影时刻出现在宴会厅周围，直到发布会结束，她们为客人提供了整洁舒适的环境，使客人顺利的完成了新品发布会，客人在离店是高度赞扬了刘莉荣和她的团队为他们做的贡献，并希望明年还与我们酒店合作，还想再见到热心的刘莉荣。
Concierge – George Cao (1 year & 8 months)
礼宾部 – 曹智强 （1年 & 8个月）
&&&&&On January 18, 2015, the guest Mrs. Liu who stayed in Room 1140 went to the concierge counter to ask where She can buy the Birthday cake. George Cao told Mrs. Liu that our hotel can. George Cao informed the in Room dining after confirmed the details with Mrs. Liu, meanwhile he asked the guest whether today. When he known that Mrs. Liu and her husband was anniversary on 19th, however her husband has forgot. So George Cao contacted her husband in privately. They were going to give a surprise to Mrs. Liu. So George Cao coordinate other departments colleagues decorated guest room, booked a seat on the Italian restaurant, and arranged violin to celebrate to Mrs. Liu with her husband wedding anniversary. Mrs. Liu was very surprised and touched, the effort which George did gave the guest a romantic and unforgettable anniversary in the stay.
日下午，1140的刘小姐走到礼宾部柜台，询问哪里可以定蛋糕.曹智强告诉客人我们酒店就可以，与客人确认了细节后就通知了送餐部同事，安排好蛋糕事宜后又追问客人是否有活动要庆祝，得知刘小姐与她先生19号是结婚周年纪念日，结果他先生忘记了.于是他私下联系刘小姐先生，合计着准备给刘小姐一个惊喜。于是他协同其他部门的同事一起给客人布置房间，将写好祝福卡片放在房间，并在2楼意大利餐厅订好位置，又为其请来小提琴演奏来庆祝刘小姐同他先生的结婚周年。刘小姐非常惊喜又感动。曹智强的举动让客人在酒店度过一个浪漫而难忘的周年纪念日。曹智强一直以来为客人提供优质的个性化服务，多次受到客人表扬，故在此提名他为关爱客人之星。
Concierge – Messi Ke (1 months)
礼宾部 – 柯嘉润 （1个月）
&&&&That day was so busy when the guest would like to check-out in the morning on Feb 8th, and so many guest wanted to take the taxi to leave. The guest Mrs. Chen who stayed in room 1009 wanted to take a taxi to go to the OCT East at 14:00 o’clock. There was a few taxi near out hotel because that day was weekend. And all the taxi driver did not want to go to the OCT East. Two taxi driver told us that he don’t know how to go to the OCT East after half an hour, and our concierge colleague Messi used the radio and APP to help the guest to call the taxi . Messi always care about Mrs. Chen, and he even go out to find the taxi. In the end, though the guest took the bus to go to the OCT East, the guest was very happy because she feel that she is special, so she gave a certificate of Sunny Brunch in Feast Signature Restaurant for one person to Messi. We should learn from his service how to care about the guest more!
在2月8日的早上，这一天是个大退房的日子，所以早上大堂的客人相对比较多，而且对出租车的需求也比较大。大概到了中午的两点左右，1009房间客人陈女士下来大堂退房，还要一部出租车去东部华侨城。但是因为今天是周末，大梅沙这边的出租车比较少，而且师傅多数都只愿意去市区或者机场的，所以等了大概半个多小时，期间问了两个出租车都说不会去东部华侨城，而且也通过电台电召出租车和手机滴滴打车也是没有车回应。我们礼宾部的Messi同事一直在跟进这个客人，一直在帮客人联系出租车，也亲自出去马路边上去帮忙找出租车，可是还是没有出租车，在这过程中一直陪客人聊天，让客人感到自己一直被照顾。最后客人选择乘坐公交车去东部华侨城，但是也十分感激我们的Messi同事，赠送了他一张我们酒店周日早午餐的代金券作为奖励。Messi作为我们礼宾部的一员，像这样的对客服务意识及良好的工作表现是我们的榜样，这种为客人着想的精神十分值得我们学习！
Sheraton Fitness – John Peng (4 months)
喜来登健身俱乐部 – 彭文祖 （4个月）
&&John Peng is a steward of fitness center, have a bright and cheerful disposition, being ready to help others! Since may this year to join us this team with his happy infection in our department, the work has been a diligent, hard-working, every day is the best state into work, has now become our department leader.
On January 20, 2015 in the morning on duty in the indoor swimming pool.09 point about 10 minutes for a room 626 ms hao (about 1.6 meters height) John peng as usual and guest sign guests some pool information will return to his post. Swimming for about 10 minutes later he found himself a little tired, just want to stop and rest for a while, but she seemed to forget the water level obviously there is much higher than her height. How foot also stand to the end, the heart began to tense up, feet don't cramp up tripped over, when in the life saving jobs John Peng word directly jump into the water to save the guest Ms. Howe, beside chat and comfort with the guests, and informing the lobby assistant manager and security at the same time of notification to the department manager and director of processing. The guest didn't choke to water, thanks to immediately find problems and solve the problem. The just is frightened, the guest go thank you very much for the responsible staff.
彭文祖是健身中心的一名服务员，性格开朗，为人乐于助人！自今年5月份加入到我们这个团队用他的快乐感染着我们部门，在工作当中一直是勤勤恳恳、任劳任怨，每天都是以最好的状态投入工作当中，现在已经成为我们部门的佼佼者。号早上在室内泳池值班。大约09点10分钟的时候迎来了一位626房间的郝女士（身高大约1.6米）彭文祖像往常一样和客人打招呼就告示客人一些泳池须知就回到自己的岗位上。大概游了10分钟之后发现自己有点累了，就想停下来休息一会，但是她好像忘了这里的水位明显比她的身高还有高出许多.怎么脚也站不到底，心里开始紧张起来，脚也不听使唤的抽筋起来,之时在救生岗位的彭文祖二话不说直接跳下水把客人郝女士救起，在旁边陪客人聊天和安慰客人，并把之事通知大堂副理和保安部同时通知到部门经理和主管处理。客人没有呛到水，幸亏第一时间发现问题并解决了问题。客人只是受到惊吓，客人走的时候非常感谢这个负责任的员工。
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& Care for Business
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&& 关爱生意
Feast – Echo Hong (10 months)
盛宴西餐厅 – 洪禹 （10个月）
&& Echo he was from trainee to captain in the fest restaurant now , he was work very hard and strong responsibility ,every day he has work over 10 hours in the restaurant, he always check the bar cleaning and hygienic very carefully. On 9th Feb, we arrange beverage training for new staff, echo asked he wants to in change this training, he prepared all the things and teach them really carefully until all the staff knowns how to do it, that day he spend 3 hours in this training, but he never asked for the over time of it, time to time we have new training arrive so it’s really important to train them skill and knowledge, so echo he is working attitude let all training staff calling him a” big brother “, due to he has teaching them all service skill and knowledge, so the new staff will become confident and deliver good service to our guest, we all knowns only let a guest satisfied, the guest will bring more business to our hotel, so I nominated him for this month's take care of business
Echo 是从一名实习生开始一直做到了餐厅的领班，他对工作认真负责任，每天从05:00开始上班有时忙到下午17:00还没有下班，认真负责检查吧台的工作和卫生,还有帮工的考勤等，在2月9日下午需要给一批新员工培训，Echo 主动说让他负责给新员工培训吧台的出品和卫生知识，在培训中他把每一种出品都实操一遍，细心的讲解每一个过程，最后还让新员工亲自演练，最后还给每一个人耐心点评，直到每一位新员工都掌握为止，新员工都称赞他为好哥哥，当天他义务加班了3小时，从没有计较客人得失，我们餐厅每一段时间就有一批新员工到岗，培训的工作很重，也就是我们有这样的老员工不断培养新员工，手把手教会他们，让他们能更好，更自信的为客人服务，只有让客人满意，才能留住客人为酒店带来效益，因此我提名他为本月的关爱生意达人。
Western Kitchen – Ken Zhang (9 months)
西厨- 张嘉宏 （9个月）
He works earnestly, strong sense of responsibility, hard-working, organization ability, he come working early often, active service to the guest breakfast time, smile and greet the guest, introduce the guests to breakfast food, meet the special requirements of the guests. Also can take the initiative to communicate in English with foreign guests, he got many times praise by the guest and the hotel manage. A week in early February busy every day there are 400 people group buffet(breakfast, lunch and dinner), also there are more than 300 people western set dinner. He volunteered to from 6 a.m. to go to work every day to work at 9 o 'clock in the evening. Completed the food service with good quality and quantity. Fully embodies the care our hotel business!
张嘉宏同事工作认真,责任心强,任劳任怨,组织能力强,入职以来经常上早班，早餐时段主动服务客人，微笑问候客人，为客人介绍早餐的食物,满足客人的特殊要求。遇到外国客人也能主动用英文交流，该同事多次得到客人和酒店领导的表扬。在2月初繁忙的一个星期里每天有400人团队的订餐，还有300多人的套餐。他自愿每天从早上6点上班到晚上9点下班。保质保量的完成了食品服务。充分体现了关爱酒店生意！
Cold Kitchen – Tim Deng (2 years & 11 months)
冷厨 – 邓志勇 （2年 & 11个月）
The occupancy is 90% at , Tim’s normal start to work at 8:30, according to the occupancy is high, and he came to hotel at 7:00am. Because he want to offer the good experience to guest. He checked all the food and preparation after 8:00pm, then he leaved hotel. For our guest and business, he did not go home. He insist to work at hotel, and he work longer time than normal work day, only for improving guest experience.
日，春节期间酒店入住率90%。邓志勇当日正常上班时间是早上八点半，但是他看到住房率高，早餐客人多，为了给客人更好的食品和餐饮体验，他早上7点中就到厨房。晚上忙到8点中，查看了第二天的食品准备状况后才下班。他舍弃了春节陪家人的时间，把更多的时间放在了工作中。而且因为酒店生意忙，他付出了比正常工作多的时间在部门。只是为了让客人更加满意。
Concierge – Bob Kong (2 months)
礼宾部 – 孔祥杰 （2个月）
On Feb 8th, Bob asked that what can I do for you when Mr. Chen came in our hotel and looked like to find something in the evening. Mr. Chen told us that he want to visit our villa because he wants to have a wedding in our hotel. Our sales colleagues are not in our hotel because today is weekend, so Bob asked GSM that can I take the guest to visit our villa, after GSM agreed, Bob took the guest to go to the villa, and know the guest want to have a wedding in Dameisha through chat on the way, because the guest grew up in here. Then, Bob took Mr. Chen to visit all room categories and introduced the room, include our Sheraton five signatures&swimming pool and beach, Mr. Chen was satisfied with our hotel. And Bob suggested to Mr. Chen visit our hotel in the morning next time because we cannot see everything in the evening, and Mr. Chen agreed with this.
On Feb 10th, Mr. Chen came again in the afternoon, he wanted to visit our villa again, Bob very enthusiastic greeting with when Mr. Chen came in. Mr. Chen remembered Bob, Bob took the guest to visit our villa again. Mr. Chen very satisfied with our hotel, and decided to have a wedding on March 11th. Bob suggested Mr. Chen to swim in indoor swimming when the guest want to swim in the winter, and introduced about the wedding maybe can set up at Caspian. Mr.Chen was very happy and was very satisfied with our service, he wants to cooperate with our hotel and contact with our sales immediately. At last, Mr.Chen praised Bob is a good server.
在2月8号的晚上，陈先生和他的朋友走进酒店，我们礼宾部同事Bob上去询问有什么需要帮助，得知陈先生想要去参观酒店别墅，但是因为是周末，所以我们酒店的销售同事都没在酒店，于是他跟值班经理说了之后拿上钥匙引领客人去参观，在去的路上，通过聊天得知陈先生从小在这里长大，结婚便就想在这里举行婚礼，然后他就带陈先生去2号别墅参观 从3楼的套房一直到1楼的双床房都给陈先生一一介绍一遍，包括房间内的设施还有招牌服务的喜来登甜梦之床，客人感到很满意，接着他又带客人去参观了别墅外面的泳池还有沙滩，不过由于天色比较晚，便跟客人建议挑一个阳光明媚的白天来好好再参观一下，客人很高兴的答应了。送走客人之后的两天，2月10号的下午4点左右，这时又看见陈先生和他的朋友来，Bob很热情的上去和他打招呼，陈先生也还记得他，然后通过聊天知道他这次是专门带了他的朋友来看别墅，商量怎么布置婚礼现场，于是Bob再一次带陈先生一行人去参观，路上聊天知道陈先生的朋友也有在这里举行过婚礼，然后去了别墅，带客人又仔细参观了一遍房间和外面的沙滩，客人非常满意，决定在3月11号的婚礼就在这里举行，Bob又给客人介绍了由于天气原因，外面比较凉，可以去酒店内部的恒温泳池游泳，客人觉得很不错，然后又给陈先生提了点婚礼的主意，可以现在酒店的里海举行，陈先生觉得很不错，然后又大概聊了一下怎么布置别墅，就送陈先生和他的朋友离开去和销售部联系，路上陈先生很高兴，感觉我们的服务十分的出色，并表示如果十分愿意入住我们酒店，也夸赞Bob是个很优秀的服务员。
1. Who is the monthly star for"Caring for Associates“？
谁是“关爱同事”中的月度明星？
*Caféteria – Felix Meng 孟明清Guest Service Center – Angeria Yi 易情Lobby Lounge – Cathy Tu 涂翠琴Reception – Jessica Deng 邓佳丽Rooms Admin – Shan Lee 李翔善Lobby Lounge – Yolanda Zheng 郑勋隃Sheraton Club – Elaine Lin 林洁2. Who&is the monthly star for"Caring for Guest''?
谁是“关爱客人”中的月度明星？
*Feast – King Wei 魏可可Cold Kitchen – Patrick Chen 陈日明Sheraton Club – Sunny Wang 王烁Western Kitchen – Ken Zhang 张嘉宏PA – Lisa Liu 刘莉荣Concierge – George Cao 曹智强Concierge – Messi Ke 柯嘉润Sheraton Fitness – John Peng 彭文祖3. Who is the monthly star for"Caring for Business"?
谁是“关爱生意”中的月度明星？
*Feast – Echo Hong 洪禹Western Kitchen – Ken Zhang 张嘉宏Cold Kitchen – Tim Deng 邓志勇Concierge – Bob Kong 孔祥杰4. Voter(first name + last name)
投票者（姓+名）
5. Deparement 部门*请选择请选择EO 行政办公室FO 前厅部HSKP 客房部Security 保安部Finance 财务部S&M 市场营销部HR 人力资源部F&B Service 餐饮服务F&B Kitchen 餐饮厨房Engineering 工程部}