急急急急急！英语经济方面的问题_百度知道
急急急急急！英语经济方面的问题
1Tulip Mania of 16372,South sea Company of 17203,Grat Depression 19294,Stock Market Crash 19875,Asia Currency Crisis 19976,Dot Corn Bubble Bust 20017,Global Financial Crisis 2008我现韩留企业英语教授让用英文描述叙述七经济事件麻烦高手给解释并翻译啊
我需要关于几经济事件英文描述啊~~~~
提问者采纳
1Tulip Mania of 1637 Tulip mania or tulipomania (Dutch names include tulpenmanie, tulpomanie, tulpenwoede, tulpengekte, and bollengekte) was a period in the Dutch Golden Age during which contract prices for bulbs of the recently introduced tulip reached extraordinarily high levels and then suddenly collapsed.[2] At the peak of tulip mania in February 1637, tulip contracts sold for more than 10 times the annual income of a skilled craftsman. It is generally considered the first recorded speculative bubble.[3] The term &tulip mania& is often used metaphorically to refer to any large economic bubble.[4] The event was popularized in 1841 by the book Extraordinary Popular Delusions and the Madness of Crowds, written by British journalist Charles Mackay. According to Mackay, at one point 12 acres (5 ha) of land were offered for a Semper Augustus bulb.[5] Mackay claims that many such investors were ruined by the fall in prices, and Dutch commerce suffered a severe shock. Although Mackay's book is a classic that is widely reprinted today, his account is contested. Modern scholars believe that the mania was not as extraordinary as M some suggesting that no economically meaningful bubble occurred.[6] 2.South sea Company of 1720 South Sea Bubble in 1720, which caused financial ruin for many. In spite of this it was restructured and continued to operate for more than a century after the Bubble. 3.Grat Depression 1929 The Great Depression was a worldwide economic downturn starting in most places in 1929 and ending at different times in the 1930s or early 1940s for different countries.[3] It was the largest and most important economic depression in the 20th century, and is used in the 21st century as an example of how far the world's economy can fall.[4] The Great Depression originated in the United S historians most often use as a starting date the stock market crash on October 29, 1929, known as Black Tuesday. The depression had devastating effects in virtually every country, rich or poor. International trade plunged by half to two-thirds, as did personal income, tax revenue, prices and profits. Cities all around the world were hit hard, especially those dependent on heavy industry. Construction was virtually halted in many countries. Farming and rural areas suffered as crop prices fell by roughly 60 percent.[5][6][7] Facing plummeting demand with few alternate sources of jobs, areas dependent on primary sector industries such as farming, mining and logging suffered the most.[8] However, even shortly after the Wall Street Crash of 1929, John D. Rockefeller said that &These are days when many are discouraged. In the 93 years of my life, depressions have come and gone. Prosperity has always returned and will again.&[9] The Great Depression ended at different times in for subsequent history see Home front during World War II.[10] America's Great Depression ended in 1941 with America's entry into World War II.[11] The majority of countries set up relief programs, and most underwent some sort of political upheaval, pushing them to the left or right. In some states, the desperate citizens turned toward nationalist demagogues—the most infamous being Adolf Hitler—setting the stage for World War II in 1939. 4.Stock Market Crash 1987 The crash on October 19, 1987, a date that is also known as Black Monday, was the climactic culmination of a market decline that had begun five days before on October 14. The DJIA fell 3.81 percent on October 14, followed by another 4.60 percent drop on Friday October 16. On Black Monday, the Dow Jones Industrials Average plummeted 508 points, losing 22.6% of its value in one day. The S&P 500 dropped 20.4%, falling from 282.7 to 225.06. The NASDAQ Composite lost only 11.3% not because of restraint on the part of sellers but because the NASDAQ market system failed. Deluged with sell orders, many stocks on the NYSE faced trading halts and delays. Of the 2,257 NYSE-listed stocks, there were 195 trading delays and halts during the day. [2] The NASDAQ market fared much worse. Because of its reliance on a &market making& system that allowed market makers to withdraw from trading, liquidity in NASDAQ stocks dried up. Trading in many stocks encountered a pathological condition where the bid price for a stock exceeded the ask price. These &locked& conditions severely curtailed trading. On October 19, trading in Microsoft shares on the NASDAQ lasted a total of 54 minutes.The Crash was the greatest single-day loss that Wall Street had ever suffered in continuous trading up to that point. Between the start of trading on October 14 to the close on October 19, the DJIA lost 760 points, a decline of over 31 percent.5.Asia Currency Crisis 1997 The Asian Financial Crisis was a period of financial crisis that gripped much of Asia beginning in July 1997, and raised fears of a worldwide economic meltdown (financial contagion).The crisis started in Thailand with the financial collapse of the Thai baht caused by the decision of the Thai government to float the baht, cutting its peg to the USD, after exhaustive efforts to support it in the face of a severe financial overextension that was in part real estate driven. At the time, Thailand had acquired a burden of foreign debt that made the country effectively bankrupt even before the collapse of its currency. As the crisis spread, most of Southeast Asia and Japan saw slumping currencies, devalued stock markets and other asset prices, and a precipitous rise in private debt.[1]Though there has been general agreement on the existence of a crisis and its consequences, what is less clear is the causes of the crisis, as well as its scope and resolution. Indonesia, South Korea and Thailand were the countries most affected by the crisis. Hong Kong, Malaysia, Laos and the Philippines were also hurt by the slump. The People's Republic of China, India, Taiwan, Singapore, Brunei and Vietnam were less affected, although all suffered from a loss of demand and confidence throughout the region.6.Dot Corn Bubble Bust 2001 The &dot-com bubble& (or sometimes the &I.T. bubble&[1]) was a speculative bubble covering roughly
(with a climax on March 10, 2000 with the NASDAQ peaking at 5132.52) during which stock markets in Western nations saw their value increase rapidly from growth in the new Internet sector and related fields.The period was marked by the founding (and, in many cases, spectacular failure) of a group of new Internet-based companies commonly referred to as dot-coms. Companies were seeing their stock prices shoot up if they simply added an &e-& prefix to their name and/or a &.com& to the end, which one author called &prefix investing&.[2]A combination of rapidly increasing stock prices, individual speculation in stocks, and widely available venture capital created an exuberant environment in which many of these businesses dismissed standard business models, focusing on increasing market share at the expense of the bottom line7.Global Financial Crisis 2008The global financial crisis of
began in July 2007[1] when a loss of confidence by investors in the value of securitized mortgages in the United States resulted in a liquidity crisis that prompted a substantial injection of capital into financial markets by the United States Federal Reserve, Bank of England and the European Central Bank.[2][3] The TED spread, an indicator of perceived credit risk in the general economy, spiked up in July 2007, remained volatile for a year, then spiked even higher in September 2008,[4] reaching a record 4.65% on October 10, 2008. In September 2008, the crisis deepened, as stock markets worldwide crashed and entered a period of high volatility, and a considerable number of banks, mortgage lenders and insurance companies failed in the following weeks.
提问者评价
谢谢你啊，辛苦了~~~
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其他7条回答
1.1637郁金香热潮2.1720南海公司事件3.1929萧条4.1987股灾5.1997亚洲货币危机6.2001网络泡沫破灭（Dot Com ）7.2008全球金融危机些都历史非名重经济事件网搜资料
百度是有点过分，竟然把维*基当敏感字眼，晕死，我给你查到了详尽英文资料，去你留言看吧。
1，Tulip Mania of 年 郁金香的疯狂
对于17世纪的荷兰人来说，花的力量是一件恐怖的事情。1637年的头几个月里，当郁金香尚未成熟时，在荷兰被视为地位象征的郁金香价格大幅上涨。在那个疯狂的时期，郁金香最高价曾炒至4200荷兰盾，20倍于一位熟练技工的年收入。现在的经济学家一直在探讨当时的疯狂是如何蔓延开来的。在经济学家看来，这也是现代金融史上第一次投机泡沫。同时，在市场已经失控的情况下，政府如何在监管中发挥应有的作用的话题，也引起了一场政治争论。
2,South sea Company of 年的南海泡沫
1720年英国南海公司倒闭，给伦敦金融业带来了巨大的冲击。年，英、法等欧洲国家为争夺西班牙及其殖民地和海上霸权而进行了西班牙王位继承战争。战争期间，南海公司同意...
1、郁金香热潮的1637
二、南海公司1720
三、色抑郁1929年
4,1987年股市崩盘
五、亚洲货币危机
六、圆点玉米泡沫胸围2001年
2008年,全球的金融危机
你去维_基_百科上去查一下就有了。。百度说这个敏感词，还不让我发。。我给你百度留言了。。
不用急，去wikipedia查查不就行了。。。
我就是学国贸的。话说同学你英语不好到什么程度啊？很多学校对国贸专业招生的英语是有要求的，英语成绩不行的话总分再高也进不了。你先了解一下你能不能进再说吧。
在学校的时候英语不是很好没关系，可以慢慢学，但也别太慢了，毕竟一般大三就有全英文的专业课了，（像我们学校这么变态的大一下半学期就有了）。
至于楼上说的那个“要熟悉国贸方面的英语”其实很简单的，不用担心。因为有专门的课给你上的。经济学的英语著作也不是非常难懂，原理弄懂了（当然，弄懂原理的过程是用中文的，再次无视我们学校用英文的BT行为），看那些著作就比较简单了。个人建议在学了政治经济学后就可以去图书馆把《国富论》中文版捧来看看了，大一下就可以挑战《国富论》的英文原版了。
口语也不用担心，国贸是有专门的老外...
英语的相关知识
等待您来回答
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随时随地咨询
出门在外也不愁对谁做出退学决定 英文怎么说比如“贵校对我做出了退学的决定” 或者“贵校对我做出的退学的决定”如果“退学”用withdraw 那么从某校退学是withdraw the school 还是withdraw from the school?
The decision that the school asked me to drop out
说白了学校要开出一个学生 你说这种情况用ask会不会显得学校很太客气妈的 哈哈！
The decision that the school forced me to drop out
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Your school I made a decision to drop outWho made the decision on withdrawal
你说的不是英语 谢谢！
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浅析~英文版~速卖通线上交易纠纷规则
写在前面：
一路走到现在，最担心的问题也从选品定价，库存把握，店铺营销变到了纠纷解决，从最开始豪情万丈的认为只要自己没错，平台必然不错判，到现在小心翼翼如履薄冰的尽力去把纠纷解决在提交平台之前，若是一定要提交到平台，也是已经有了十足的把握去争取我们应得的利益，准备好了证据
之前苦修会计，最后虽然与财务工作无缘却还记得一句话：合理避税就是钻法规的空子——如此延伸，合理规避纠纷就是钻纠纷规则的空子。看着客人五花八门的纠纷原因，再回头看纠纷规则可怜巴巴的一小段，我不懂都把这一小段背下来的我为什么处理起来还这么力不从心。。。直到有一天，我发现了它——英文版纠纷规则，本想一气呵成的把它翻译好贴出来，只是自己英文功底实在有限，空余时间更是不多，直到今天，才发出来第一段，并已经请我可爱的老婆大人帮忙修正了一番
之后慢慢努力，争取五一前发全。
对于SMT，我还在努力，你在哪？
< Dispute Rules for Online Transactions
速卖通线上交易纠纷规则
August 1, 2013
Chapter I: General Principles
Chapter II: Products Not Received
1. Detention by Customs
2. Products in Transit
3. Parcel Returned
4. Dispatching to Wrong Address by Supplier
5. Products Received
6. Tracking Number Abnormal
7. Buyer Returned Parcel after Receipt
8. Buyer's Refusal to Accept
9. Supplier unilaterally change the method of transportation
Chapter III: Products Not As Described
1. Differences in Product Descriptions
2. Quality Problem
3. Sale of Fake Products
4. Intangible Products
5. Short Shipment
6. Goods Damaged
Chapter IV: General Provisions
至此，纠纷规则说完了，规则不断再变，会不断的更新
以下还有2点碎碎念，随笔写来，若能产生些共鸣，足矣
差异化竞争之我见
[ 本帖最后由 Kevin_Garfield 于
14:08 编辑 ]
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(为了保证规则的完整性，以下大段文字原文贴出，不做翻译，个人认为无用又浪费时间，没有重要点）
Thank you for
online transaction platform for cross-border trading.
Dispute Rules for Online Transactions provide for the basic principles applicable to trade disputes arising from online transactions conducted on the Platform with a view to safeguarding proper trading order and providing a fair and safe trading marketplace for online transactions on the Platform.
These Dispute Rules provide for the basic principles for those trade disputes which often may arise out of online transactions. However, tremendous varieties of products are available on the Platform, and disputes that may arise in international trading may also be very complicated. For those disputes for which these Dispute Rules have not specifically stipulated the rules,
shall have the full right and discretion to make decisions based on the facts of each case and in accordance with the basic principles set forth in these Dispute Rules, commonly accepted practices in international trading and the supporting materials provided by Buyers and Suppliers. You agree to accept and be bound by the decisions made
in respect of the trade disputes.
may amend these Dispute Rules from time to time by posting an amended and restated Dispute Rules
website. The amended and restated Dispute Rules shall be effective immediately upon posting. Your continued use of the Platform for online trading shall be deemed to be acceptance of the amended Dispute Rules.
encourages Buyers and Suppliers to solve trade disputes through amicable discussions and negotiations.
Chapter I: General Principles
1. Unless otherwise expressly defined in these Dispute Rules, the terms used in these Dispute Rules shall have the same meanings as used in the Online Transaction Agreement.
Singapore E-Commerce Private Limited, a company with limited liability and registered in Singapore.
&Buyer& means a registered buyer member which has registered
website and buys products online.
&Commercial logistics& mean the method of logistics services mainly through air express, but excluding EMS. The commercial logistics accepted by the Platform include the air express services provided by the following logistic companies: UPS, DHL, FEDEX, TNT, Shunfeng. The term &commercial logistic company& will be interpreted accordingly.
&Customer Service& means the Customer Service department .
&Dispute Rules& mean
Dispute Rules for Online Transactions on the Platform.
&Logistic information& means the information provided by a logistic company for an order inquiry or the information for the logistic status of the products indicated upon enquiry in the official website site of a logistic company.
&Member& means Buyer and/or Supplier.
&Online Transaction& means a transaction which is conducted using
online transaction platform and in accordance with the Online Transaction Agreement, including a transaction for a product listed on
website and conducted using the AliExpress online transaction platform.
&Online Transaction Agreement& means
Online Transaction Services Agreement
website as may be amended from time to time.
&Order& means a sale and purchase order for goods that has been agreed by Buyer and Supplier on the Platform.
&Parcel& means the logistic parcel containing the products of an Order.
&Platform& means
online transaction platform.
&Products& mean the products which are the subjects for sale stipulated in the Order by Buyer and Supplier.
refunds to Buyer all or part of the payments of an Order in accordance with the Dispute Rules.
releases to Supplier all or part of the payments of an Order in accordance with the Dispute Rules.
&Supplier& means a registered Supplier member who has registered
website and sells products online.
&Website& means the AliExpress website and/or
international English website.
&Website Rules& mean various rules
publishes on
website as may be revised from time to time, including without limitation Terms of Use, the Product Listing Policy and Intellectual Property Policy, etc.
2. These Dispute Rules shall only apply to Online Transactions conducted using the Platform and in accordance with the Online Transaction Agreement, and only apply to disputes in relation to trading of goods. Disputes that are not related to trading of goods such as complaints against product listings for alleged infringement of intellectual property rights shall be governed by other corresponding Website Rules.
3. When a dispute arises between Buyer and Supplier, Buyer and Supplier may negotiate to reach a refund agreement. During the step of refund negotiation, Buyer and Supplier are free to communicate with each other to reach a refund agreement as they think is appropriate, and there are no restrictions on how the dispute may be resolved by Buyer and Supplier. In a case where one party might be solely responsible, Buyer and Supplier may still be able to reach an agreement where both of them agree to share the responsibility or risks or one of them agrees to waive his or her rights and interests. If Buyer and Supplier agree that any part of the funds shall be paid to one of them,
will release the funds in accordance with the refund agreement as so agreed upon by Buyer and Supplier. If Buyer and Supplier fail to reach a refund agreement to resolve your dispute during the step of refund negotiation, the dispute will be elevated to a Claim,
shall handle such dispute in accordance with these Dispute Rules.
4. Records of communications of Members that will be accepted
include: Order Messages in the Platform, TradeManager (TM) email messages in the Platform.
5. Unless otherwise expressly stipulated in these Dispute Rules, reference to a &day& means a calendar day with each day starting at GMT 12:00AM.
6. If either Buyer or Supplier is required to provide supporting documents, such supporting documents must be provided within the corresponding prescribed time limit.
is not bound to accept or consider any supporting document submitted beyond the corresponding prescribed time limit.
shall handle the disputes for Online Transactions by electronic communication.
has designated a method by which a Member must submit a document or information
has given its prior written consent, Member shall use the email address registered with
to receive notifications, documents, information after he/she has filed a claim. And sign in to the complaint center to view the latest update/status of your complaint and provide evidence to Aliexpress.
8. Transportation by sea is not an accepted method of transportation on the Platform. If any Order is shipped by sea, Buyer and Supplier will have 7 days to negotiate to resolve the dispute. If Buyer and Supplier reach an agreement,
will handle the dispute in accordance with such agreement between Buyer and Supplier. If Buyer and Supplier fail to reach an agreement,
will handle and make the decision on the dispute based on Buyer's request.
9. The principles set forth in Chapter II and Chapter III are applicable to the types of disputes as described therein. If a dispute for any Order involves two or more types of disputes set forth in these Dispute Rules,
shall have the full right and discretion to take into consideration all relevant facts to make the decision for full or partial refund/release
may consider appropriate.
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Chapter II: Products Not Received
第二章：未收到货
1. Detention by Customs
Definition:
If the products under an Order were detained by the customs at the importing country due to the customs' requirements and Buyer does not receive the products, please note the following. Possible reasons causing detentions of products by customs include but are not limited to:
如果由于进口国海关规定而导致未到货，请注意以下几点，可能的原因包括但不限于：
(1) the importing country restricts the importation of the products
进口国限制该产品进口
(2) customs duties are higher, and Buyer is unwilling to pay the duties to complete the customs clearance.
关税过高，买家不愿支付关税完成清关
(3) the products are destroyed by the customs of the importing country because the products under the Order infringe intellectual property rights or are fake goods, or are prohibited from being imported into the importing country.
因为专利权或者假货问题而被目的国海关销毁 或为目的国禁止进口产品
(4) the declared value of the products are not consistent with the actual value of the products, therefore Buyer has to pay a fine at the importing country.
申报价值与真实价值不符 导致买家必须向进口国交纳罚金
(5) Supplier fails to produce any document as required by the importing country
供应商无法提供目的国要求的文件
(6) Buyer fails to produce any document as required by the importing country.
买家无法提供目的国要求的文件
Note: If the products are detained by the customs of the importing country, the logistic status are commonly shown as: &handed over to customs& (EMS), &clearance delay& (DHL), or &Dougne& (in France)
备注：如果货物扣关 物流状态为 “递交海关”(EMS), 清关延误（DHL）或者DOUGNE(在法国)
Documents Required:
1. In these cases, Buyer should provide proof for detention by the customs of the importing country to show the reasons of detention.
在这种情况下，买家应提供进口国扣关的证明
2. Supplier should provide information on the reasons for detention that the customs of the importing country provides to the logistic company, if any.
买家应该提供进口国提供给物流公司扣关原因的证明——如果有的话
Customer Service Actions:
平台介入后如何处理：
To resolve this dispute,
will ask Buyer and/or Supplier to provide the information and evidence to prove the reasons for customs detention within 7 days.
为了解决这类纠纷，速卖通将会要求买家/卖家在海关扣关7日内 提供资料证明扣关原因
Principles:
notifies Buyer to complete customs clearance at the importing country, if Buyer takes possession of the products within the time limit prescribed ,
will release the funds in full to Supplier.
在速卖通告知买家完成清关后， 如果买家在SMT规定期限内拿到货物，则全额放款给卖家
2. If the customs clearance is not completed for the products due to Buyer’s default and as a result the products are destroyed or confiscated by the customs, Buyer shall be responsible for breach of contract, and Supplier shall be considered as having performed his or her obligations. Accordingly,
shall release the funds in full to Supplier.
如果由于买家原因导致清关无法完成 导致商品被海关销毁或者没收的，买家应该对此负责，卖方视同履行了应尽义务。据此，SMT全额放款给卖家。
3. If the package is returned to Supplier due to Buyer’s default, the case will be handled in accordance with the principles of Section 3 &Package Returned&.
如果由于买家原因导致包裹退回，按照第三部分“包裹退回”原则处理
4. If Buyer is unable to complete customs clearance and has provided the proof for detention by customs,
will determine whether the detention is the Buyer's responsibility or the Supplier's responsibility based on the following principles:
如果买家无力完成清关并提供海关扣货证明，SMT将据以下原则判定责任方：
(1) Supplier's responsibility: if customs clearance cannot be completed due to the fact that the products infringe intellectual property rights or are fake goods, Supplier shall bear the sole responsibility.
卖家责任：如果是由于侵犯知识产权或者销售假货而导致不能清关，卖方负全责
(2)Supplier's responsibility: if the products are detained because the declared value of the products are not consistent with the actual value (either lower or higher), Supplier shall provide the pro forma invoice and other necessary documents to prove the value of the products in accordance with the requirements of the customs of the importing country and assist Buyer in completing the customs procedures.
卖家责任：如果扣关是因为申报价值与实际价值不符（低于或高于），卖家应提供形式发票和其他必要文件去协助清关
a) If Buyer successfully completes the customs clearance and takes possession of the products, Supplier shall be considered as having performed his or her obligations. Accordingly,
will release the funds in full to Supplier.
如果买家完成清关拿到货，视为卖家履行义务，据此，SMT全额放款给卖家
b)If Buyer is still unable to complete the customs clearance and is imposed a fine,
shall refund to Buyer an amount equivalent to the fine (the financial charges for the refund will be borne by Supplier). Buyer shall pay the fine and then complete the customs clearance to claim and take the products. The remaining amount of the Order will be released to Supplier.
如果买家依然无力清关并产生罚款，SMT会将罚款金额退回给买家（手续费由卖家承担）。卖家应支付罚款完成清关提货。SMT将剩余金额放款给卖家
(3)Buyer's responsibility: Import duties and taxes—if Buyer fails to pay import duties/taxes as required, Buyer shall bear the sole responsibility.
买方责任：进口关税——如果买家未按规定缴纳进口关税，买家负全责
(4)Buyer's responsibility: Licensing requirements imposed on Buyer for importation— according to the law of the importing country, Buyer must have obtained qualification or other license or permit in order to import the relevant products. If Buyer fails to provide the relevant qualification or license or permit and as a result the products are detained by the customs of the importing country, Buyer shall bear the sole responsibility.
买家责任：进口必要的证书文件——根据进口国法规，买家必须提供进口所需的资料或证明或具有同等效力的文件，如果因买家无法提供而导致不能清关，买家负全责
(5) Supplier's responsibility: Licensing requirements imposed on Supplier by the importing country—according to the law of the importing country, Supplier must have obtained any qualification or other license or permit in order to import the relevant products to the importing country. If Supplier fails to provide the relevant qualification or license or permit and as a result the products are detained by the customs of the importing country, Supplier shall bear the sole responsibility. Supplier shall take the initiative to check with Buyer about any qualification or licensing requirements in the importing country. The following are some common license requirements:
卖家责任：进口国要求的资质或证明——根据进口国法律规定，卖方必须获得用以允许进口的相关产品资质或其他许可证授权要求。如果卖方未能提供相关资质或许可证，导致产品被进口国的海关扣留，卖方应承担的责任。以下为一些常见的文件
a) The European Union requires CE certification for electronic products
b) REACH certification (requirements in the European Union for chemical and other products), in case of chemical products, REACH regi in case of other products, REACH testing is required.
c) RoHS: certain restrictions applicable to electronic products
d) EN (Europe), CPSIA (USA): regulations applicable to toys
e) Routine chemical testing for textile products (OKTEX-100)
f) Requirements regarding REACH testing, RoHS, EN, CPSIA, OKTEX-100 are about restrictions concerning hazardous substances.
a）电子产品——欧盟要求CE认证
b） 化工产品——欧盟要求REACH认证（化工及其他产品），如是化工产品， REACH注册是必需的，其他必要产品，REACH检测是必需的。
c）RoHS：适用于电子产品的某些限制
d） 玩具——EN （欧洲） ， CPSIA （美国）
e）纺织品——常规化学检测（ OKTEX - 100 ）
f）关于REACH检测要求，符合RoHS ， EN ， CPSIA ， OKTEX -100是关于有害物质的限制。
(6)Supplier's responsibility: Documentation required from Supplier—if Supplier fails to provide all the documentations required by the customs of the importing country, Supplier shall bear the sole responsibility. An example would be if Supplier fails to provide the invoice, customs declaration form, packing list or certificate of origin (usually USA requires the submission of the certificate e of origin), etc. Supplier shall take the initiative to check with Buyer about what documentation is required by the importing country and provide such required documentation accordingly.
（6）供应商的责任：供应商所需的文件——如果供应商未能提供进口国海关要求的单证，供应商应承担所有的责任。例如供应商不能提供发票，海关报关单，装箱单或原产地证（通常是美国需要提交原产地证）等。供应商应主动与买家确认进口所需文件，并据此提供
(7)Supplier's responsibility: If the HS code (usually relevant to refund of customs duties) is in conflict with the actual product, Supplier shall bear the sole responsibility.
（ 7 ）供应商的责任：如果HS编码（通常与退还关税有关）与实际产品不符，供应商应承担所有的责任。
2. If Buyer is unable to provide proof for detention by the customs, he or she should check if the logistic company has any information from customs. Supplier may also provide logistic information from commercial logistic companies such as UPS, DHL to prove the reasons for detention by the customs.
如果买家无力提供扣关证明，应与物流公司沟通而从海关取得信息。卖家也可以从商业快递公司，如DHL, UPS取得扣关原因的信息
(1)Buyer's responsibility: if it is shown in the logistic information that the package has been delivered to the customs agent designated by Buyer (e.g., it is shown in the website of the logistic company as &delivered to broker as requested&), Buyer shall bear the sole responsibility.
买家责任：显示交给指定报关代理（如在物流公司网站显示“delivered to broker as requested”）
(2)Buyer's responsibility: if it is shown in the logistic information that Buyer refuses to pay the import duties/taxes (e.g., it is shown in the website of the logistic company as &receiver refuses to pay duty/taxes&), Buyer shall bear the sole responsibility.
买家的责任：显示买方拒绝支付进口关税/税款的物流信息（例如，在物流公司的网站，显示为“receiver refuses to pay duty/taxes”）
(3)Buyer's responsibility: if the products are prohibited from being imported into the importing country, Buyer shall bear the sole responsibility.
买家责任：商品是目的国禁止进口的类目
(4) If the website of the logistic company shows that the products are detained by the customs of the importing country and Buyer is required to provide proof of payment, e.g. DHL's website may show Shipment held – available upon receipt of payment VILNIUM – LITHUANIA Clearance processing complete at VILNIUS – LITHUANIA
如果物流公司网站显示货物扣关需要提供付款证明。如DHL网站显示“Shipment held”立陶宛会显示：LITHUANIA Clearance processing complete at VILNIUS – LITHUANIA
a) If this involves payment of fines, the case will be handled according to the principles of Sub-section 4-(2)
如涉及支付罚款，则根据4-(2)的原则处理
b) If this involves payment of import duties/taxes, the case will be handled according to the principles of Sub-section 4-(3) above.
如需要缴纳关税，则根据4-(3)的原则处理
责任方认定：
买家责任：
不支付关税，不配合清关
进口国禁止进口
买家缺少相关的证照或者进口资质
卖家责任：
侵权、假货、仿货
申报价值不符
缺少需要卖家提供的相关证照
出口到墨西哥产品，渠道HKDHL，因清关费用较高甚至于高于成交价，导致客人弃货，墨西哥海关不接受货物销毁，只能退回，货物退回到HK，因安排进一步运输费用昂贵，而且要产生关税，且全程花费大于货值，故在港弃货，客人据此提纠纷，平台如何判决
出口到智利，渠道FEDEX仓库线上发货，按照客人要求低申报货值至80美金并按要求粘贴了唛头，仓库工作人员居然未按申报价值申报而按实际成交价格申报，导致货物到目的国关税奇高，客人拒绝清关，仓库发来邮件称 如若不清 会安排退回 不止要支付关税 亦要支付退回运费，再三规劝客人清关交关税是买家义务，之后买家恼羞成怒提起纠纷，平台如何判决
————————————————————————————————————————————————————————————————————————
纠纷谁都不想的，而与客户协商解决也不是一味的退款求和，看看责任方在谁，这样沟通下来也会多几分把握，毕竟相对于买卖双方协商解决来讲，提交到平台风险更大，自古皆有冤狱误判，熟识规则，可以增加胜算
[ 本帖最后由 Kevin_Garfield 于
21:42 编辑 ]
screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onmouseover="if(this.width>screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.style.cursor='hand'; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onclick="if(!this.resized) {} else {window.open(this.src);}" onmousewheel="return imgzoom(this);" alt="" />☆速卖通勇士企鹅Q群：（敲门FOBER)☆
(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
2. Products in Transit
Definition:
An Order is considered &in transit& if the logistics company responsible for the parcel has confirmed &received for delivery& but has not deemed the parcel &delivered&. Possible order status used to indicate this state include but are not limited to (i) departed from China, (ii) departed and sent to some place, (iii) arrived at XX post office, and (iv) unsuccessfully delivered.
如某物流公司确认包裹状态为“received for delivery”，且并未确认为“delivery”，此类订单被认为是“转运中”。订单状态包括但不限于(i) departed from China, (ii) departed and sent to some place, (iii) arrived at XX post office, and (iv) unsuccessfully delivered.
Documents Required:
Supplier should, within 3 days, provide the supporting documents to prove the logistic status of the products such as copies of the waybill for dispatching the parcel, screenshot for the logistic information on the logistic company's website, or proof of successfully delivery.
所需文件：
卖方应在3天内提供证明文件，如运单副本，快递公司网站屏幕截图，妥投证明。
Customer Service Actions
平台介入后如何处理：
To resolve this dispute,
will remind Buyer to withdraw the dispute request if Buyer has already received the products.
如果买家已经收到货物，平台会提醒买家撤销纠纷
Principles:
1. If the method of transportation for the Order uses air post or EMS: if it has been more than 60 days from the date of dispatch by Supplier, Supplier will have another 7 days response period to provide the proof of successful delivery. In the meantime, Buyer will be reminded to withdraw the dispute request if Buyer has received the products.
At the end of the response period for Supplier, if any of the two following conditions is fulfilled, i.e., either (i) Supplier provides the proof of successful delivery or (ii) Buyer withdraws the dispute request, Supplier will be considered as having performed its obligations, and
can release the funds in full to Supplier.
At the end of the response period for Supplier, if Supplier fails to provide the proof of successful delivery and Supplier will be considered in default and accordingly,
will refund the funds in full to Buyer.
1，运输方式为航空大小包或EMS ：如果运输时间超过60天，卖家将有另外7天响应时间来提供妥投证明。同时，如果买家收到产品，将会收到撤销纠纷的提醒。
在最后的响应期，如果如下任一条件满足，即，（i ）卖家提供妥投证明（二）买家撤销纠纷，则认定卖家履行了义务，相应的SMT全额放款给卖家。
在最后的响应期， 如果卖家无法提供妥投证明，相应的全额放款给买家。
2. If the method of transportation for the Order uses commercial logistics such as UPS, DHL, etc: Commercial logistic companies usually update the logistic information timely. In case Supplier provides the waybill for dispatching the parcel,
may first recommend Buyer to wait. Subsequently based on the updated logistic information,
will make the decision on whether Supplier or Buyer shall be held responsible.
运输方式是商业快递，如UPS，DHL等，他们通常及时更新物流状态。若卖家提供包裹运单， 首先建议买家等待。随后根据更新的物流信息， 将对双方责任进行裁定。
Special Cases
When Buyer raises a dispute request, if the website of the logistic company still does not indicate that the parcel has departed out of the exporting country of Supplier,
may determine that the parcel is at abnormal status.
will recommend Supplier to contact the logistic company to get the parcel back and in the meantime will refund the funds in full to Buyer.
买家提交纠纷时，如果物流公司的网站上没有显示包裹已离开出口国，SMT将认定包裹处于不正常的状态。SMT会建议卖家联系物流公司取回包裹，同时全额退款给买家。
这个规则是在“承诺运达时间规则”上线之前订立的，所以有不完善的地方
补充一点：若买家提起的退款申请原因是“货物在途”，则系统会根据限时达时间[/color]自动提交速卖通进行裁决，并不会一味的等待，如果限时达时间已过却没有妥投证明客人也没有确认收货，那么，全额退款
注：除了俄罗斯外，平台新增了巴西&阿根廷2个国家承诺运达上限为90天，巴西今年的假期多，最好设置成90天，阿根廷海关为了限制网购，出了个新规定，最好屏蔽掉。
阿根廷于日出台新规定，限制该国公民海外网购，限制每人每年最多进行2次境外网上购物，每年购物金额若超过25美元则应对超出部分缴纳50%关税。
其他小结：
对于没有纠纷经验的买家，不懂货未到会提纠纷，但是离确认收货时间还有5天的时候，平台会发信告知客人若还没收到货，可以提交纠纷获得全额退款，这样的客人好言相劝，延长收货期一般可以取消纠纷
对于有丰富纠纷经验的买家，若货物本身没有瑕疵又想骗些钱的，会选择这个原因，因为它的解决周期最久，可以不断的用时间来消磨卖家的意志力，为了控制纠纷率和裁决提起率，可能就同意纠纷退款了，便宜那些孙子
对于有丰富纠纷经验的买家，若产品有任何瑕疵或者功能障碍，他们都不会选择这个原因，因为一旦核实到妥投，且妥投期在承诺运达时间内，他就偏不到钱了，不如选些真假莫辨的原因，再随便弄几张图片，这样还增加了全额退款或是部分退款的成功概率
查不到妥投却又订单奇多的国家有澳大利亚（现在可以写邮件到AU邮局查），马来西亚，英国，荷兰，沙特，墨西哥
[ 本帖最后由 Kevin_Garfield 于
17:32 编辑 ]
screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onmouseover="if(this.width>screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.style.cursor='hand'; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onclick="if(!this.resized) {} else {window.open(this.src);}" onmousewheel="return imgzoom(this);" alt="" />☆速卖通勇士企鹅Q群：（敲门FOBER)☆
(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
3. Parcel Returned
Definition:
Parcel is returned if the parcel for the products under the Order was returned to Supplier, which was caused by one of the following reasons due to Buyer:
Reason 1: The delivery address provided by Buyer is inc
Reason 2: The parcel was directly returned because the customs clearance had not been completed by Buyer.
包裹由于买家如下原因之一退回
原因1： 买家提供的地址不正确或者不完全
原因2： 由于买家清关不力 包裹直接被退回
Documents Required:
资料要求：
Supplier should provide copies of the waybill of dispatching the products to verify whether Supplier used the correct delivery address of Buyer.
卖家需要提供运单副本去证实是否使用了买家正确的邮寄地址
Customer Service Actions:
平台介入后如何处理：
To resolve this dispute,
will remind Supplier to provide copies of the waybill of dispatching the products and the logistic information.
为了解决这类纠纷，速卖通将要求卖家提供运单副本和货运信息
Principles:
1. If the parcel was returned due to Buyer’s default, which shall be determined by the terms and conditions set forth in these Dispute Rules, Buyer shall be responsible for the cost incurred by the return, including the shipment charges for dispatch and return.
如果包裹由于买家原因退回（责任认定参考本章纠纷规则第四条），买家必须承担包裹退回的费用，包括寄送和退回的费用
In case the shipment charges for the Order are indicated to be free shipping, Supplier will not be entitled to any compensation for the shipment charges for dispatch, and the payments for the Order will be refunded to Buyer in full.&&Notwithstanding the forgoing, Supplier will be compensated for the shipment charges for return if Supplier is required by the logistic company to pay such charges.&&The compensation amount will be deducted from the payments for the Order, and the remaining amount will be refunded to Buyer.
如果货物设置为免邮，卖家将得不到任何赔偿，且需全额退款给买家
如果物流公司要求卖家支付退回包裹的费用，SMT将会将此部分费用放款给卖家，余款退还给买家
2. If the parcel was returned due to Supplier’s default, which shall be determined by the terms and conditions set forth in these Dispute Rules, , this will not be considered as a Buyer's responsibility, and Buyer will not be required to compensate Supplier for the shipment charges. Once the logistic information indicates that the parcel has been returned, the payments for the Order will be refunded in full to Buyer.
如果包裹由于卖家原因退回（责任认定参考本章纠纷规则第四条），买家无需负责，无需支付任何费用，一旦包裹显示退回，即全额退款
3. The logistic information indicates that the parcel has been returned within China— regardless of whether Supplier has received the products, the parcel will be considered as having been returned to Supplier. Supplier will be recommended to contact the logistic company to take the parcel back.
物流信息显示退回包裹已到达中国境内—无论卖家是否收到退回包裹 都视同卖家已经收到。卖家需要联系物流公司取回包裹。
4.If the parcel is returned due to Buyer's refusal to accept the parcel, Section 8 &Buyer's Refusal to Accept& will apply.
如果包裹由于买家拒收而退回，详见第八部分 拒签
再也不要认为地址不详退件可以跟客人要运费了——除非你产品不是包邮的
在SMT，想要个好销量好排名，想多赚点美金奶粉钱，哪个不是设的包邮呢，特别是小包。。。
碰到某些国家没有city，没有street number，没有house number，连post code 都没，还贸贸然寄送的，碰到靠谱的货代还能得到个退件，遇到不靠谱的，货就没了影子再加上全额退款，一分钱没赚到赔了产品和运费
如果货不是很多，发货前核对下地址，若有问题，及时跟客人要详细地址
如果货非常的多，找一个专门的人负责这块，第一是提升了你的服务，第二是避免了不必要的钱货两空
记住这条：只要客人没收到货，想拿到全款，那是很渺茫的
没有邮编的国家 爱尔兰，哥伦比亚，UAE等
最好有PO box 的是 沙特
需要全名的国家：当然是俄罗斯
screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onmouseover="if(this.width>screen.width*0.7) {this.resized= this.width=screen.width*0.7; this.style.cursor='hand'; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoom in/out';}" onclick="if(!this.resized) {} else {window.open(this.src);}" onmousewheel="return imgzoom(this);" alt="" />☆速卖通勇士企鹅Q群：（敲门FOBER)☆
(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
4. Dispatching to Wrong Address by Supplier
卖方原因递送到错误地址
Definition:
If Buyer does not receive the products because the products have been dispatched to a wrong address (A wrong address is an address which is neither as described in the Order nor as agreed by both parties), it may be due to any of the following reasons:
Reason 1, Supplier has used a wr
Reason 2, the logistic company has been delivered the parcel to a wrong address.
Note: Wrong shipment address means the logistic information indicates any of the following circumstances with regard to the actual delivery address and Buyer's designated delivery address:
(i) the country informa or (ii) although the country information is consistent, the information for city and street is inconsistent.
如果买家因产品被派送到错误地址而没有收到货（错误地址是指既不是订单中地址也不是双方协商达成一致的地址），这可能是由于如下原因：
原因1卖方使用了错误的收货地址;
原因2，物流公司将包裹递送到错误的地址。
注：错误的地址是指物流信息表示既没有递送到实际的送货地址或买方指定的地址：
1，国家信息不一致；2，虽然国家信息一致，但是城市和街道信息不一致。
Documents Required:
Supplier should provide copies of the waybill of dispatching the products, or communication records that Buyer has requested to change the delivery address.
所需文件：
卖方应提供运单副本或者买方要求更改地址的沟通记录
Customer Service Actions:
平台介入后如何处理：
1. To resolve this dispute,
will verify whether the delivery address in Supplier's waybill of dispatching the products is consistent with Buyer's designated delivery address.
2. If the delivery address in Supplier's waybill of dispatching the products is not consistent with Buyer's designated delivery address and Supplier fails to provide evidence that Supplier has modified the delivery address at Buyer's request,
will determine that Supplier has dispatched the products to a wrong delivery address. This will be considered as Supplier's responsibility.
1，查证运单上的递送地址是否与买家的地址一致
2，如果运单上的递送地址与买家的地址不一致，卖家又没有办法证明是买家要求修改地址，SMT将认定由于卖家原因递送到错误地址。卖家负责。
Principles:
determines that Supplier has dispatched the products to a wrong delivery address,
will recommend Supplier to first contact the logistic company to change Buyer's delivery address. If Buyer receives the products within a reasonable time after Supplier has changed Buyer's delivery address, Supplier will be considered as having performed its obligations, and
will release the funds in full to Supplier. If Buyer still does not receive the products within a reasonable time after Supplier has changed Buyer's delivery address,
will recommend Supplier to contact the logistic company to take the products back. This will be considered as Supplier's sole responsibility.
will refund the funds in full to Buyer.
如果SMT判定递送地址错误，首先会建议卖家先联系物流公司修改送货地址。如更改地址后买家在合理的时间内收到了货物，则认定卖家履行了义务，SMT将全额退款给卖家；如果更改地址后买家没有在合理的时间内收到货物，SMT建议卖家取回货物，则认定卖家负责，SMT全额退款给买家。
Special Cases:
1. If Supplier has provided a wrong delivery address due to Buyer's reason resulting in Buyer's non-receipt of the products,
will normally also recommend Supplier to contact the logistic company to change Buyer's delivery address.
will determine whether all or part of the funds should be released to Supplier or refunded to Buyer based on the whereabouts of the products, the default, mistake or performance of the obligations by Buyer and Supplier.
2. If Buyer claims that he has changed the original delivery address but fails to provide evidence that Supplier has been agreed on the change of address, Supplier will be considered as having performed its obligation if Supplier has dispatched the parcel to the delivery address originally designated by Buyer. And accordingly,
will release the funds in full to Supplier.
特殊情况：
1- 由于买方原因导致地址错误，SMT将建议供应商联系物流公司修改地址。平台会根据货物所在地、买卖双方的责任和错失来判定是部分退款还是全额退款
2- 如果买家声明修改地址但是无法提供证据证明卖家已经同意修改，且货物已经按照订单地址递送，则认定是买家责任，平台全额放款给卖家
补充，如买家原因导致的地址错误进而导致货在途中或者已经退回CHINA，则按照未收到货处理，凶多吉少。。。
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UID 1188529
积分 57475
福步币 1494 块
阅读权限 150
搬个凳子慢慢看。。。。
童装童鞋抱枕书包暖手袋男装哦哦哦潘潘的小店
(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
5. Products Received
Definition:
If the logistic information indicates that the parcel has been delivered successfully,
can determine that Buyer has received the products.
如果物流信息显示妥投，SMT认定买家收到货物
Documents Required:
Supplier should provide evidence that the products have been delivered successfully such as copies of the waybill of dispatching the products, screenshot of the logistic information on the logistic company's website, proof of successful delivery.
卖家应提供运单副本，物流公司网站截屏，妥投证明
Customer Service Actions:
平台介入后如何处理：
will check the website of the logistic company about whether the products have been successfully delivered.
SMT将在物流公司网站核实货物是否妥投
will contact Buyer to verify whether Buyer has received the products and whether there are any problems with the products received by Buyer and Buyer will have 3 days to respond.
SMT将联系买家确认是否收到包裹 或者是否对已收的包裹有任何问题，买家有三天时间反应。
If within the response period Buyer responds that Buyer has received the products or withdraws the dispute, Supplier will be considered as having performed its obligations, and
will release the funds in full to Supplier.
如果在响应期内买家承认收到包裹或者撤销纠纷，SMT全额放款给卖家
If Buyer fails to respond within the response period,
shall have the right to handle and make the decision on the disputes based on the principles set forth below as well as the logistic information available on the logistic company's website.
如果买家未在响应期内响应，SMT有权依据物流信息，根据纠纷处理原则进行处理
3. Within the response period, if Buyer has
that it has not received the products,
will notify Supplier to provide proof for successful delivery within 3 days.
如果买家在响应期内告知SMT未收到货，SMT将通知卖家在三日内提供妥投证明
Principles:
1. Determination for successful delivery
(1)The delivery information shown in the waybill for dispatching the products provided by Supplier is consistent with the shipping address as agreed by Buyer and Supplier, and is also consistent with the logistic information for delivery from the logistic company.
运单上的信息与买卖双方确认的信息以及物流公司的信息一致
(2)The delivery information shown in the waybill for dispatching the products provided by Supplier is consistent with the shipping address as agreed by Buyer and Supplier, but is not consistent with the logistic information for delivery from the logistic company. These circumstances include the following:
卖家所提供的运单上的信息与买卖双方确认的一致，但是和物流公司派送的不一致，包含以下几种情况
a) The information on the country, city and time of dispatching is consistent, but the information on post code and the receiver who signs to accept the products is inconsistent (including no post code is shown on the logistic company's website);
国家，城市与派送时间一致，但是邮编及签收人不符（包括物流网站上没有显示邮编）
b) The information on the country and city is consistent, but the information on city and post code is inconsistent and the logistic company's website does not provide any information of the receiver.
国家和城市一致，但是城市邮编不一致，并且物流网站上没有显示任何签收人的信息
c) The information on the time of dispatch is consistent, but the information on the country, city, post code and the receiver is inconsistent.
派送时间一致，但是国家，城市，邮编以及收件人不符
d) The information on the time of dispatch is inconsistent.
派送时间不一致
The circumstances set forth in sub section (2) are due to issues in the logistics.
will require Supplier to provide the proof of successful delivery within a response period prescribed . If Supplier fails to provide the proof of successful delivery, this will be considered as Supplier's sole responsibility, and
will refund the funds in full to Buyer. Supplier may apply to the logistic company to claim compensation according to its relevant compensation rules.
SMT将要求卖家在规定的时间内响应并提供妥投证明。如果卖家无法提供妥投证明，SMT将裁定卖家付全责并全额退款给买家。卖家可以根据物流公司相关赔偿条款向其索赔。
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(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
6. Tracking Number Abnormal
跟踪号异常
Definition:
Tracking number is abnormal if the tracking number provided by Supplier in the Platform for the Order is not available in the logistic company's website, or the tracking number refers to two or more than two Orders. Alternatively, it is abnormal if the logistic information in the logistic company's website is inconsistent with Buyer's delivery address, e.g., Buyer's delivery address is in USA, but the logistic information for the corresponding tracking number shows that the products have been shipped to Russia.
跟踪号异常是指如果运单号在网上不可查或者运单号关联了2个或2个以上的订单。另外，如果跟踪信息和收货地址不一样，也被认为是跟踪号异常，如买家的收货地址是美国，但是跟踪号却显示货物发往了俄罗斯
Customer Service Actions:
平台介入后如何处理
In order to resolve the dispute,
will require Supplier to provide a correct tracking number and other proof of dispatch such as the invoice for dispatching the products within 3 days. If Supplier provides the proof of dispatch within the prescribed response time,
shall classify the case according to the logistic information shown based on the proof of dispatch and then follow up with Buyer and Supplier respectively. In case Supplier fails to provide the proof of dispatch, Supplier will bear the sole responsibility, and
will refund the funds in full to Buyer. In the meantime,
will mark this dispute case as &failure to dispatch&, and thereafter may impose penalties on Supplier according other relevant Website Rules.
为了解决这类纠纷，SMT将要求卖家在三天内提供正确的跟踪号或者其他凭证，如发票。如果卖家在规定时间内提供了凭证，SMT将根据物流信息分别跟进买卖双方。一旦卖家无法提供凭证，则是卖家责任，SMT全额退款给买家。同时，SMT将标记此纠纷为&failure to dispatch&， 并根据其他网购规进行处罚
附平台关于虚假发货的相关处罚规则：
6.3.2 虚假发货：指在规定的发货期内，卖家填写的货运单号无效或虽然有效但与订单交易明显无关，误导买家或全球速卖通平台的行为。例如：为了规避成交不卖处罚填写无效货运单号或明显与订单交易无关的货运单号等。
虚假发货行为根据严重程度，分为虚假发货一般违规和虚假发货严重违规。
虚假发货严重违规行为包括但不限于以下情况：虚假发货订单金额较大；买卖双方恶意串通，在没有真实订单交易的情况下，通过虚假发货的违规行为误导全球速卖通平台放款；多次发生虚假发货一般违规行为。
全球速卖通&虚假发货&规则
适用范围：
& && &&&为了维护平台健康有序的市场秩序，制止虚假发货的行为，提升会员的用户体验，特制订本规则。
& && &&&指在规定的发货期内，卖家填写的货运单号无效或虽然有效但与订单交易明显无关，误导买家或全球速卖通平台的行为。例如：为了规避成交不卖处罚填写无效货运单号或明显与订单交易无关的货运单号等。
& && & “货运单号无效”：指货运单号本身不存在。（包括使用小包未挂号导致无法追踪物流信息的情况。）
& && & “虽然有效但与订单交易明显无关”：指货运单号虽然存在，但与订单下单时间不符（如物流的收件时间明显早于订单下单时间），或寄递的地址明显与买家提供的地址不同（如寄递地址与收件人地址不在一个国家）。
& && & 虚假发货行为根据严重程度，分为虚假发货一般违规和虚假发货严重违规。
& && & 虚假发货严重违规行为包括但不限于以下情形：
& && & （1）虚假发货订单金额较大；
& && & （2）买卖双方恶意串通，在没有真实订单交易的情况下，通过虚假发货的违规行为误导速卖通平台放款；
& && & （3）多次发生虚假发货一般违规行为。
&附件: 您所在的用户组无法下载或查看附件
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UID 1833224
福步币 100 块
阅读权限 25
太长了。。。先马克，电影看完再看~~~
PS：你再晒单我会打死你的~
UID 1782590
福步币 100 块
阅读权限 25
谢谢分享！
UID 2026079
积分 84293
帖子 17475
福步币 1375 块
阅读权限 120
来自 江西→_→火星
纠纷总的来说，平台一直控制着，而我们卖家只能尽量避免这个，没人愿意收到纠纷。。大师好仔细的节奏，先占楼，哈哈
UID 1578989
积分 49969
福步币 612 块
阅读权限 120
好用心的帖子
从整理到翻译到小结真是一气呵成行云流水
楼主这么大公无私相信大家都会感受到你诚意的~~~
UID 1501679
阅读权限 60
来自 湖北——深圳
mark yixia
no orders,
no best regards!
(非知名失败者)
UID 1326951
积分 57606
福步币 7 块
阅读权限 150
7. Buyer Returned Parcel after Receipt 包裹签收后被退回
Definition:
1. Buyer has returned parcel if Buyer and Supplier have reached an agreement that Buyer will return the products back to Supplier (provided that Supplier agrees to Buyer to return the products, when Supplier receives the returned products, Supplier may not raise any dispute on the ground that the products have no problem but Buyer returns the products with no proper reason.); or
2. Buyer is dissatisfied with the products received, and has returned the products to Supplier without having discussed with Supplier (excluding direct returns due to Buyer's refusal to accept the products, which will be subject to Section 8 Buyer's Refusal to Accept&)
1-& & & & 买卖双方达成一致后买家将包裹退回（证明卖家同意买家无理由退回）或者
2-& & & & 买家对所收到的货物不满意，未与卖家沟通直接退货（不包括拒签直接退回，这种情况参考第八部分 买家拒签）
Customer Service Actions:
平台介入后如何处理
1. To resolve this dispute,
will require Buyer to provide the tracking number, copies of the invoice for dispatching and other proof of logistics for the return within a time period prescribed . If Buyer fails to provide the proof logistics services for the return, Buyer will be considered as having not returned the products, and
will release the funds in full to Supplier.
2. If Buyer has provided the tracking number for the return,
will check with Supplier whether Supplier has received the returned products.
1- 为解决这一纠纷，SMT会要求买家在规定时间内提供跟踪号码，发票副本，物流公司返回的其他证明。如不能提供，则被视为未退货，根据规则全额放款给卖家。
2- 如果买家提供了跟踪号，SMT将和卖家确认是否收到了退货。
Principles:
Different principles will apply depending on whether the delivery address under the relevant tracking number for the return by Buyer is the delivery address confirmed by Supplier.
不同的原则适用于货物是否递送到卖家指定地址
1. If delivery address under the relevant tracking number for the return is the delivery address confirmed by Supplier.
如果递送地址与卖家指定地址一致
(1)If the logistic information for the return indicates that the products have been returned to within China (including any post office within China) or Supplier
that Supplier has received the returned products, Supplier will have7 days to inspect the returned products. Within this 7 days period, if Supplier does not respond
that there are problems with the products,
will refund the funds in full to Buyer. Within this 7 days period, if Buyer responds
indicating that there are problems with the returned products and providing the relevant evidence,
will handle and make the decision on whether the funds will be released or refunded in whole or part based on all the relevant facts such as the reasons for returns by Buyer.
如果物流信息显示包裹退回到中国（包括退回到任一中国邮局）或者卖家告知SMT已经收到包裹。则卖家有七天响应期检查退回的包裹，如果七天内卖家不回应则认为产品没问题，SMT全额退款给买家。在七天响应期内，如果买家提供证据证明退回的包裹有问题，SMT将依据所有既定事实，如买家退回原因裁定是全额/部分放款或是全额/部分退款
(2)If the logistic information does not indicates that the products have been returned within China and Supplier
that Supplier has not received the returned products, Buyer will have 7 days to provide proof of logistics that the products have been returned to within China. If Buyer fails to provide such proof within the prescribed time period,
will have the right to release the funds in full to Supplier.
如果物流信息没有显示包裹退回到中国且卖家告知SMT没有收到退货。则买家有七天时间证明货物已经运达中国境内。如果买家不能提供此证据，则SMT全额放款给卖家
2. If delivery address under the relevant tracking number for the return is different from the delivery address confirmed by Supplier.
如果递送地址与卖家确认的地址不一致
(1)Supplier
that Supplier has received the returned products. Supplier will have 7 days to inspect the returned products. Within this 7 days period, if Supplier does not respond
that there are problems with the products,
will refund the funds in full to Buyer. Within this 7 days period, if Buyer responds
indicating that there are problems with the returned products and providing the relevant evidence,
will handle and make the decision on whether the funds will be released or refunded in whole or part based on all the relevant facts such as the reasons for returns by Buyer.
卖家告知SMT已经收到包裹。则卖家有七天响应期检查退回的包裹，如果七天内卖家不回应则认为产品没问题，SMT全额退款给买家。在七天响应期内，如果卖家提供证据证明退回的包裹有问题，SMT将依据所有既定事实，如买家退回原因裁定是全额/部分放款或是全额/部分退款
(2)If Supplier notifies
that Supplier has not received the returned products,
will require Buyer to contact the logistic company to check the logistic information. During a reasonable time period, if Supplier still claims that it has not received the products,
will have the right to release the funds in full to Supplier.
如果卖家告知SMT并没有收到包裹，SMT将要求买家联系物流公司查实物流信息。在一个合理的期限内，如果卖家仍然没有收到货，SMT将全额放款给卖家
Special Cases:
1. Buyer returns the products—if Buyer fails to provide the copy of the waybill of dispatching for return or the tracking number of the logistic company, but provides the invoice or receipt issued by the logistic company to prove that Buyer has dispatched the returned products, Buyer will be considered as having dispatched the returned products,
will notify Supplier to wait for the returned products.
买家退货——如果买家不能提供运单副本和跟踪号 但是可以提供物流公司开具的发票证明买家退回货物，则视同买家已经退货，SMT将告知卖家等待退货
2. For products returned by Buyer, Supplier shall have the obligations to complete the customs clearance. If Supplier refuses to conduct customs clearance resulting in the products being confiscated or destroyed by the China customs, Supplier will bear the sole responsibility. Buyer will be considered as having performed its obligations, and
will refund the refunds in full to Buyer.
卖家对退回的货物有责任完成通关。如果卖家拒绝清关而导致包裹没收或者销毁，卖家付全责，据此SMT全额退款给买家
由于国际运费高，而且SMT可以在纠纷的时候申请”全额退款不退货“，无论是货值高或者货值太低，退回成本都很高——成本低的是物流成本高，成本高的是有可能会产生进口关税
因此，买家主动退货的例子很鲜见，排除一些时效性要求极高的特殊场合用品由于超时买家拒收，以及非常严重的质量问题，很难遇到客人签收后主动退货的
不过2期消保里面有一个”无理由退货“ 如果你还没有设置并据此来降低纠纷率，那么就OUT了，如果看到这个帖子，赶紧去尝试下吧，福利机不可失~
因为无理由退货产生的纠纷不计入纠纷率
无理由退货的前提是货物本身没有问题且不影响二次销售，是因买家的主观原因而产生的纠纷退货退款，所以不计入纠纷率。但对于无理由退货产生的纠纷数据平台会进行监控，对于故意引导买家选择“无理由退货”从而躲避纠纷率计算及处罚的卖家进行处理。
[ 本帖最后由 Kevin_Garfield 于
14:00 编辑 ]
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